Benefit Cosmetics UK

@Susie_Sooz Hello there, I am so sorry about this. Please could you kindly confirm your full name or email address so I can look into this further for you? Thank you

@BenefitUK I’ve honestly been trying to get help about a service issue for over a month and no one will get a back to me. I’ve filled that wee contact form in umpteen times!!

@TraceyCulverho3 Hi there, so sorry about this! Please kindly contact the team via benefitcosmetics.com/en-gb/contact-… and a member of the team will be happy to help.

@BenefitUK I bought this after staff recommended this product. I’m so disappointed it just doesn’t deliver. It was already over my budget so makes it so much worse 🥲

@katevictoria71 Hi there! So sorry for the trouble you had, our website was closed for maintenance for a short while, but is now back up and running! 🙂

@BenefitUK am trying to order online but am being asked for a username and password, no option to sign up, will not let me go any further than that. Why?

@l4ur4b Hi there, We are so sorry to hear this! Please email customercareuk@benefitcosmetics so that a member of the team can help you x

@BenefitUK possibly worst mascara I have ever bought! Everyone keeps saying how tired I look lately. A black panda eyes everyday does not help!! Tested vs another today and the difference was staggering. No sweating today just a day at home working. Tired mums need help not this!

@MyNamesNatalie Hi there, can you please confirm your email address so that we can locate this?

@MyNamesNatalie Hi there, I am so sorry about that! Can you please confirm your email address so that a member of the team can help you? Thanks x

@shhuutits we are so sorry to hear that you aren't satisfied with your purchase! Please contact customercareuk@benefitcosmetics.com & a member of the team will be happy to help x

paid £15 for some dry ass mascara oh god why do you hate me so much @BenefitUK

@1981TractorGirl Hi there, please be assured that they are just internal titles & are both fully brow trained. If you require further information on this please email customercareuk@benefitcosmetics.com x

@BenefitUK Hi, I’m looking to book a brow wax on the app. Some staff are shown as “BBE” and some as “ACM”. What’s the difference, please?

@Brown1973Leigh Hi there, we are ever so sorry about that! Please email customercareuk@benefitcosmetics.com who will be happy to help you x

@BenefitUK This mascara is the worst I've used ever! Gave me racoon eyes after 3 hours. You can't even call them so think I will buy from elsewhere now.Lesson learnt.

🧲 Extreme length with a magnetic FORCE with our brand NEW powerfully attractive They're Real! Magnet mascara 🧲 The wand's magnetic core + the magnetic mineral enriched formula = draws out lashes to EXTREME lengths ⚡️ Real magnet. Unreal lashes #theyrerealmagnet

@leahcomptonn Thank you so much! It’s just fabulous to have our products endorsed by our lovely customers, it truly makes our day! So we thank you once again for taking the time and trouble to tweet us X

@BenefitUK NEW Bounce Mascara is TOO GOOD!!! #mascara #benefitcosmetics #UKPinkClub #benefit #bouncemascara

@clares_tweets Hi there, a member of customer care has responded to your email. Take care x

@BenefitUK hi benefit! I’m trying to book an appointment at John Lewis Kingston but the website doesn’t seem to be working. Is there another way to book? Thanks!

@emmasnosey @BootsHelp @BootsUK @Clinique_UK Hi Emma - thank you SO much for the lovely feedback regarding our Boots Bolton team, we will ensure this is passed over to the Sales Manager :)

Hi @BootsHelp @BootsUK I’m trying to send my sincere thanks to your #BoltonMiddlebrook store staff. Particularly the young women on @BenefitUK and @Clinique_UK who were adorable and so helpful! Went in for one thing and left with 8!! 😂

@cupcakeannie77 We are so sorry to hear this! Please kindly contact Customercareuk@benefitcosmetics.com and a member of our team will be happy to assist you further xo

@BenefitUK hi I bought the mighty fine brow pen yesterday. Just opened it to find the brushes are in all directions and does not give a clear line as advertised.

@curly_sue81 Hi there, I am ever so sorry to hear that. Can you please email customercareuk@benefitcosmetics.com so that we can look into this for you. Thanks x

@CharlieeNichols Hi there, we are so sorry about that! Can you please email customercareuk@benefitcosmetics.com so a member of the team can resolve this for you x

@BenefitUK just received a parcel from you guys and the bottom is all open and has no product in it? :(

@sydor18 @BenefitBeauty Thank you for contacting us I am so sorry but this product has been discontinued and is no longer available to purchase. However please be assured we pass all feedback on to the relevant departments x

@BenefitUK @BenefitBeauty please bring back this primer it was amazing ! 😩

@TotalSmeghead89 @VodafoneUK Hi there, I am so sorry about that! Can we please have your email address so a member of the customer care team can contact you to help you with this? Thanks x

Hey @VodafoneUK Your reward code for a free @BenefitUK sampler kit isn't working It's saying the code does not work with the order......

@mjlobban Hello Michael, I am so sorry to hear the trouble you are having logging into the website. Please be assured if you have contacted Customercareuk@benefitcosmetics.com a member of the team will be in touch with you ASAP.

@BenefitUK tried resetting my PW but each time I do and it’s confirmed I still can’t get into my account! Fed up, about to send my order back!! No customer service number just email that you don’t reply to!! Terrible!!

@tjackson123456 @VodafoneUK Easily done! Thanks for letting us know sausage

@BenefitUK hi im trying to redeem a code with @VodafoneUK but due to u having you own sale on that product i cant get it their promotion.

@tjackson123456 @VodafoneUK Hi there, we are so sorry about that. Can we please have your email address so that a member of customer care can contact you to help you?