Sabitlenmiş Tweet
bigtony
5.1K posts

bigtony
@bigtone59
Born in Sunderland, raised in the sarf! SAFC, Alfa Romeo, Red wine & Cider will all ruin me.
Katılım Mayıs 2011
1.4K Takip Edilen315 Takipçiler

@bigtone59 Hi bigtone, we are sorry to hear this - Please follow us back and send us a DM and we can then assist further, thanks
English

6:04 Edinburgh to Birmingham on @CrossCountryUK, rude ticket staff (honestly, absolutely no manners) and zero food or drink for the entire journey. Basic service completely missing. Poor from CrossCountry sort it out, what a joke!
English

@pfmusic_ @CrossCountryUK I speak from recent experience mate, their customer service is non existent
English

@CrossCountryUK @pfmusic_ Except they won't reply and there's nothing you can do about it so there
English

@pfmusic_ Hi Paul, we're sorry to hear this. If you wish to submit a complaint you can get in touch with our Customer Relations team: customer.relations@crosscountrytrains.co.uk ^AD
English

What a basket case of a Club! Who in their right minds would give an unproven manager a FIVE and a half year contract 😂😂
Premier League@premierleague
Chelsea have parted ways with head coach Liam Rosenior
English

@bigtone59 Hi Bigtony, I apologize for the inconvenience this has caused you. I’ll be more than happy to assist you with your concern. kindly follow us and DM so we can help you further. Thank you, and I’ll be waiting for your response
English

Hi @CrossCountryUK it looks like your customer service department have followed many other companies with the policy of " if we don't reply it will go away" to emails of complaint. I don't even know why I'm surprised 🙄
English

@CrossCountryUK I have sent another email yesterday, nothing from that either, very very poor
English

@HMRCgovuk can you please tell me why I have to use snail mail to apply for a refund of NI contributions incorrectly taken from my pay by my employer? There should be an online process for this through gov.uk surely?
English

@Ramma_____ I would prefer us to stick with Eddie Howe first or bring back Shearer he just gets it!
English

#NUFC fans
Would you take fans favourite Scott Parker as a replacement for Howe when he becomes available in the Summer?
Major certificate winner as a player, multiple promotions overseen as a manager & knows his way around a premier league relegation battle without ever having the budget afforded to Howe?
Wears better jackets too


English

@CrossCountryUK I've checked the email address, both were sent to the correct address
English

@bigtone59 Please call our Customer Relations team with your reference number and they'll be able to give you an update on your complaint: 03447 369 123 (option 4) Mon-Fri 09:00 - 17:00 Sat 09:00 - 16:00.^AD
English

@CrossCountryUK I've received nothing, nada, zero, zilch from your silent customer service department
English

@bigtone59 When you send an email to our Customer Relations team you automatically receive an acknowledgment email with a case reference number. ^AD
English


