Bikash Singh retweetledi

A man's Citibank account was hit by a fraud transaction.
He reported it immediately.
The bank refused to reverse ₹76,777. Called the transaction valid.
He went to the RBI Ombudsman. The complaint was rejected through an automated system. No human review. Just a rejection email.
He went to Delhi High Court.
During the case — the court gave a clear interim order: no coercive steps against the complainant.
Citibank ignored it. Kept sending demand notices. Sent a recovery agent to his home. While the case was still running in court.
The judge called it contempt.
Final order: ₹76,777 fully reinstated.
CIBIL score restored. Citibank ordered to pay ₹1 lakh in costs for harassment.
The Delhi High Court also told the RBI directly: the Ombudsman is not a toothless division. Fix your automated rejection system.
A bank sent recovery agents to a man's home while a court had ordered them to stop.
He won. They paid.
Save this post. If a bank harasses you during an active complaint — that is contempt of process.
Document every call. Every visit. Every notice. It becomes evidence.
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