Bluehost Support

How to get in touch with our support team: -Call us 24/7 at 888-401-4678! -Chat us on bluehost.com 24.7! -DM us here on Twitter from 7 am—1 am EDT. -Bluehost India support: DM @BluehostIndia bluehost.com/contact

@lisetteleal Thanks for reaching out. We will need a bit more information on how you're trying to enter your emails. Send us a DM, and we'll take a closer look.

@bluehostsupport Hello, I’m trying to enter my emails and it’s giving me an error. My domain is solucionesintegraleshl.com

@moussamhanna @ArchagaRicardo @bluehost We saw your other post and encourage you to check again, as we have recently received an update that most cPanels and WHMs have been resolved.

@ArchagaRicardo @bluehost @bluehostsupport Hi Ricardo I'm facing the same, and I'm so frustrated. All my business that I have been building for the last 15 years gone in seconds, Plz share with me if you have a solution

@bluehost and @bluehostsupport I have an email issue with WHM and CPANEL, I was in contact by DM but didn’t resolve the issue after 40 hours, I need a immediately resolution for incident where we have affected all business!

@aamir_rasool We understand your concern. Please note that this issue is not exclusive to Bluehost and is affecting multiple brands and millions of servers worldwide. Our teams are actively working on our end to address the impact and closely monitor the situation.  twitter.com/messages/compo…

@bluehostsupport Our VPS is down since 48. Not even any answer received. Very unprofessional and unacceptable ! This whole thing is costing us already tens of thousands of Euros !!

@ArchagaRicardo @bluehost Hey Ricardo! You will receive an email from our senior VPS Hosting support in a few minutes.

@ArchagaRicardo @bluehost Hello, we understand how disruptive this has been. Please send us a direct message with your account details so we can look into this further and ensure it’s being handled with the urgency it deserves.

@bluehost and @bluehostsupport is urgent resolve the critical incident with WHM and CPANEL, I have 40 hours by DM and just was informed that the team support is working for a solution, we have affected all business with no emails access and need a immediately solution!

@leahmaines @bluehost Hello, we received your outreach in another platform. To keep things in one place, please continue to respond in the original platform.

I recommend NEVER using Bluehost for your website needs. @bluehost

@kaosmetal Hi, we would be happy to look into this and provide details. Can you send us a DM?

@bluehostsupport I'm getting 503 error for almost all of my websites. Is there an ongoing issue? when will it be resolved?

@SaulCamachoB We understand how critical this is for you and your client. Please send us a DM with your case or ticket number so we can check what’s going on and help get it moving.

@bluehost ya tengo 5 días esperando respuesta por mi caso, tengo a un cliente afectado. Me dijeron que soporte 2 respondería diligentemente por correo pero no he recibido una sola respuesta de mi caso. Pésimo servicio

@NickMilanovich @bluehost We hear you. Our chat support connects you to a live agent, just make sure to select “Chat with Support” and follow the prompts depending on your concern it will asks questions to assess. Once completed, you’ll be routed to our team who can assist you directly 24/7.

@bluehostsupport @bluehost has become the WORST service. It says 24/7 support. Yeah... the support is the dumbest AI chatbot you can imagine. It's time to move my hosting.

@LimaNorte_com Thank you for reaching out and letting us know one of our customers has contacted you requesting assistance. Please encourage them to contact our support so we can verify them and get them the help they need.

Dear @bluehost @bluehostsupport Your client has a pending complaint dating back to March. Requests assistance perunews.com/E-499268/

@NickLeRoy Although you're likely a great person to collaborate with, this one doesn’t appear to have come from us and seems to be a phishing attempt. You did the right thing in passing on this one.

I'm used to the bajillion guest post/link exchange emails, but when I get them from established businesses like @bluehost I can't help but think they're shooting themselves in the foot. Brings down their "brand" quality IMO.

@Praveen76539178 We hear how upsetting this experience was, and that is not the kind of support experience we want for anyone. Please send us a DM with your domain or email, the date and time of the call so our team can review this properly and get it in front of the right people.

@bluehostsupport I am harrased by your technical team agent Name Anush , over the phone he was not listening, tried to ignore customer . I want to speak to your ceo and I want investigation in this call. How you make suffer customers

@CoachAllam @bluehost Don't count us down and out! If you are having trouble with your website or email, we're happy to help take a look. twitter.com/messages/compo…

@DetroitSpecials That is a great point and we appreciate the suggestion. We actually do have a live status page where you can track real time updates on any server issues at pulse.bluehost.com. We hope this helps and thanks for pushing us to make sure this is more visible to our customers.

@bluehost @bluehostsupport can you PLEASE do the professional thing and start a blog with live updates for server issues?? Most major hosting services have one and bonus it'll save your tech support time answering the same question over & over.

@DetroitSpecials We understand how important this is and we want you to know all hands are on deck and our team is actively working to resolve the server issues. While we do not have a specific ETA, we expect things to be resolved or progressively improving very soon. We appreciate your patience!

@DetroitSpecials We hear you and that is not the experience we want for our customers. We appreciate your patience and your feedback is noted. We are glad you were finally able to get the information you needed, our engineers are already aware and actively working on the server issue.

@bluehostsupport Why did it take FOUR chat attempts to find someone who would tell me the truth: that your servers are down???

@keithluvsmovies That could be due to the browser or device you are using. If you continue not able to connect, you can shoot us a DM with more info and we can take a look as well

@keithluvsmovies Hello! Our live chat support is available 24/7, and I just checked to confirm that it's functioning properly. Are you encountering any specific error messages when attempting to connect with an agent? Here is also a direct link to our support page.  bluehost.com/contact?channe…

@bluehostsupport I can't seem to access a live agent.

@fuelthearmy We've received your DM and we'll gladly continue working with you from there!

or, not so easy depending on the rep you get.... a whole day wasted. @BluehostIndia @bluehostsupport One of the biggest problems with bluehost is that one rep tells you one thing, another rep tells something completely different. Plus your chat people, are engaged in more than one chat at once, wasting my time. I only have to much time in a day. hours in a chat... man. It's madness. upgrading website, i'm told you folks have to switch it from temp folder to public. i proceed. i come back and you do it. another site, i proceed with that same information only to find a rep who says you cannot do this for me, i have to do it. I explain that he is countering all previous reps... i am left to move domain move myself, screwing up site, downing everything, costing me a full day with your slow-as-molasses rep... still in a chat with them. frustration galore, stress galore, all depending on which rep you talk to. Professionalism...

Bluehost was proud to sponsor @WordCampBLR 💙 From meeting attendees and sharing stories at our booth to handing out some fun swag, every moment was a reminder of the incredible #WordPress community. Until next time, Bengaluru! . . #WordCamp #WCBLR

@fuelthearmy Totally get how frustrating that is. Wasting a full day and getting different answers from different reps isn’t okay. Please DM us your latest ticket/case # and domain (no passwords). We'd be happy to take a look and get you the right fix. We look forward to hearing from you!