Bluehost Support

How to get in touch with our support team: -Call us 24/7 at 888-401-4678! -Chat us on bluehost.com 24.7! -DM us here on Twitter from 7 am—1 am EDT. -Bluehost India support: DM @BluehostIndia bluehost.com/contact

@keithluvsmovies That could be due to the browser or device you are using. If you continue not able to connect, you can shoot us a DM with more info and we can take a look as well

@keithluvsmovies Hello! Our live chat support is available 24/7, and I just checked to confirm that it's functioning properly. Are you encountering any specific error messages when attempting to connect with an agent? Here is also a direct link to our support page.  bluehost.com/contact?channe…

@bluehostsupport I can't seem to access a live agent.

@fuelthearmy We've received your DM and we'll gladly continue working with you from there!

or, not so easy depending on the rep you get.... a whole day wasted. @BluehostIndia @bluehostsupport One of the biggest problems with bluehost is that one rep tells you one thing, another rep tells something completely different. Plus your chat people, are engaged in more than one chat at once, wasting my time. I only have to much time in a day. hours in a chat... man. It's madness. upgrading website, i'm told you folks have to switch it from temp folder to public. i proceed. i come back and you do it. another site, i proceed with that same information only to find a rep who says you cannot do this for me, i have to do it. I explain that he is countering all previous reps... i am left to move domain move myself, screwing up site, downing everything, costing me a full day with your slow-as-molasses rep... still in a chat with them. frustration galore, stress galore, all depending on which rep you talk to. Professionalism...

Bluehost was proud to sponsor @WordCampBLR 💙 From meeting attendees and sharing stories at our booth to handing out some fun swag, every moment was a reminder of the incredible #WordPress community. Until next time, Bengaluru! . . #WordCamp #WCBLR

@fuelthearmy Totally get how frustrating that is. Wasting a full day and getting different answers from different reps isn’t okay. Please DM us your latest ticket/case # and domain (no passwords). We'd be happy to take a look and get you the right fix. We look forward to hearing from you!

@SteveMascord Hey Steve, we sometimes make changes to our support channels to offer more tailored answers to your concerns, like using AI to summarize articles found in our knowledge base, but you can still connect with an agent if you need a human to help troubleshoot.

Hi @bluehostsupport - has your chat support changed?

@mugen112 @StarchFF Thank you for the DM. We'll continue to assist in the DM to keep things in one place.

@StarchFF @bluehost Just move . They aren't great

@bluehost I've been a loyal customer for 4 years (for a non-profit website). This last year, Bluehost service has been a nightmare. My renewal is coming up, and it's impossible to get reasonable and timely answers to my questions. Is this a final goodbye?

@TechGoggles @bluehost We are not seeing any outage reports from us, but since you are with @bluehostindia, they may have more information for you if you contact their support team directly.

@bluehost @bluehostsupport Are you guys facing an Outage? my site TechGoggles. net is down

@zanderbrown @SafeChildAdv We responded to your DM, please check your messages.

@SafeChildAdv @bluehostsupport They just scammed me too @bluehostsupport what is going on over there?

@bluehostsupport I upgraded to WordPress Pro Hosting at $9/mo ($323.88/3 years). But my renewal page is incorrectly showing WordPress Professional Hosting at $26.99/mo ($971.64/3 years). Please I need your help to correct my plan to WordPress Pro Hosting.

@Praveen76539178 Bluehost does not charge without active services or renewals on file. We take billing concerns seriously and want to review this with you directly. Chat (24/7): bluehost.com/contact Phone (7:00 AM – 12:00 AM EST) US: 888-401-4678 Intl: +1 801-765-9400

@Praveen76539178 Hello Praveen, we want you to be helped, not harassed. Please send us a DM with your concerns so we can speak.

@bluehostsupport is there anyone responsible person who can help customer !!. I have been harrased by your support chat staff . Speak to me ASAP.

@zanderbrown Bluehost does not charge without active services or renewals on file. We take billing concerns seriously and want to review this with you directly. Chat (24/7): bluehost.com/contact Phone (7:00 AM – 12:00 AM EST) US: 888-401-4678 Intl: +1 801-765-9400

@bluehostsupport does 24/7 mean something else where you are? All of your support lines are closed

@spedwig We replied to your other post. If there is a billing issue that support is unable to resolve, please feel free to DM us any details.

just gonna add @bluehostsupport to this

@SafeChildAdv Hi there, we’ve responded to your DM. We understand how concerning it is to see a different renewal amount than expected, and we want to make sure this is reviewed properly. Please check your messages so we can continue assisting you there.

@Praveen76539178 Renewal notices are sent to the primary email address on the account and can’t be resent from this platform. Please contact our 24/7 support team via chat or phone so they can securely verify the account and resend the renewal email for you: bluehost.com/contact

@Praveen76539178 Hi there, renewal notices are sent to the primary email address on the account. If you haven’t received it, please send us a DM with your domain name so we can review the billing email on file and assist further.

@wwwKallenwebCom Hi there! You may want to try adjusting spam threshold scores in the Filter Settings. Do keep in mind that this product was discontinued and may no longer be available. Full instructions can be found here, or contact support for more help and options: #filter-settings" target="_blank" rel="nofollow noopener">bluehost.com/help/article/s…

@bluehostsupport For years I’ve had spamexperts filtering email spam on one domain for my bluehost hosting account, usually catching 25-50 per day. A week or two ago it stopped working. I did not make any changes. I still get the daily email but it says no spam filtered. Help?

@rcosman @ajayshakya We did have one shared server down temporarily but service was restored earlier this morning, if you are still seeing any issues, please feel free to send us a DM.

@ajayshakya @bluehost This has been going on for days and 3 tech support tickets.

@bluehost Multiple websites hosted on your servers have been down for hours. This level of downtime is unacceptable. Please treat this as urgent and provide an immediate update.

@AmberMille78556 @Phish_Destroy Thank you for bringing this to our attention and helping us keep our servers safe for others! If you could please provide our abuse team with the information we need to investigate, they'd be happy to help. You can send any information you have, here: newfold.com/abuse

🚨 #phishing report issued 🚨 🌐 Suspected URL: http://gqq[.]rtt[.]mybluehost[.]me 🔎 Analysis: urlscan.io/result/019bead… 🔒 #ReportScammers 🛡️ @bluehost @Phish_Destroy

@dylandb Hey Dylan! We got your DM and we've responded to you!

@bluehostsupport I sent you a DM about my site being down

@ShopSerenitySpa We understand how frustrating that experience can be, especially after being with us for so long. Please send us a DM with your domain details so we can refer this to the appropriate team and help get things reviewed.

@bluehostsupport what is happening with customer service staff?