boohoo help team
16 posts
@boohoo your customer service is awful. I have messaged on both messenger and text and been waiting days for a reply now!!
@boohoo I’m going to assume that you’re aware that you are breaching the consumer rights act 2015 - I’ve looked. The gift card saga continues and I won’t be backing down 🤷♀️ @MartinSLewis
@boohoo You are, biggest scam company going
@boohoo where is my refund for order UK1125095931 I returned this 3 weeks ago and I have been chasing for my refund and all I get is bots giving me a generic response
Don’t know why I bother paying for next day delivery from @boohoo cause it NEVER comes next day especially when they use the shittest couriers!
@boohooMAN why are you refunding money to gift cards and @boohoo doing the same it’s literally robbing people
@boohooMAN please can you help me. Nobody is responding to my emails or texts.
@boohoo customer service is awful!! my return back to you has gone missing yet there is no way to contact you!! I try messages but can only speak to a useless AI bot and not a member of staff. Sort it out pls
@boohoo how difficult is it for someone to reply to me regarding a refund!
@boohoo absolutely appalling retailer, avoid! #badservice
@boohoo I have sent two items back to you choosing to have my refund to the original payment method and twice you have given me a giftcard I want my refund immediately I don't need a giftcard as I will never shop with you again you are just robbing people's money!
@boohoo what are you doing? Defaulting my refund to ‘gift card’ & not telling me. Advising me that i CHOSE this method of refund. No i didn’t? You know i didn’t. You are literally gaslighting me!!!! How are you getting away with this, it’s disgusting. You are stealing from me!!!
@boohoo absolute joke of a company not offering me a refund to the original payment method and only refunding to a gift card
