Jamais Vu 🏉
127.3K posts

Jamais Vu 🏉
@boot15_vu
Veteran ✝️ “When people get used to preferential treatment, equal treatment seems like discrimination” - 🏴 - Swear a lot 😏

POST OFFICE KNEW ITS TILL BUTTON WAS ROBBING PEOPLE SINCE 2019 A subpostmaster called Denis O'Donnell messaged me on @LinkedIn. He follows this page and asked me to help amplify a story he has spent six years trying to get anyone to take seriously. After checking it out I understand why he is still fighting. In 2019 O'Donnell ran a Post Office branch in Prestatyn, Wales. He noticed something wrong with the till. A screen icon on the Horizon system does two opposite jobs, take money and pay money. When several transactions stack up together, Horizon can hand cash to a customer and then log it as a payment the other way, creating an instant shortfall the subpostmaster gets blamed for. O'Donnell wrote to the top. He sent letters to then CEO Nick Read and communications boss Mark Davies. Post Office's answer was that it was a one off mistake, fixed within days. Convenient timing too, since this was 6 months after Post Office had just been humiliated in the High Court by subpostmasters who proved Horizon was faulty all along. O'Donnell kept pushing for years. He eventually got the story to @ComputerWeekly and its reporter Karl Flinders @Karlfl, and to Ron Warmington, the forensic investigator at Second Sight who was one of the original people who blew open the whole Horizon scandal back in 2012. Warmington called this new defect sufficiently serious to write directly to the public inquiry. He also called Post Office's first response to questions about it arrogant and dismissive, which by now is basically the company's official slogan. @PostOffice finally agreed to investigate and warn branches in December 2025. Six years after O'Donnell first told them. Their own spokesperson said it is impossible to know the true impact but they believe it is limited, based on checking 1 year of error logs out of more than 24 years Horizon has been running. O'Donnell calls that maths a joke, and it is hard to disagree when millions of transactions across two and a half decades got reduced to a single year sample. O'Donnell is trying to warn other subpostmasters and their families that the Post Office Process Review scheme closes to new applications on 30 September 2026. This scheme covers losses caused by Post Office products, policies or processes, separate from the Horizon Shortfall Scheme which already closed in January and the GLO scheme closing this month. If people affected by this specific defect do not apply before the deadline, they may lose the chance entirely. Post Office spent over two decades telling subpostmasters the system never lies. Then it spent six more years telling one particular whistleblower his bug did not matter. Forgive people for not trusting the next apology on the first read. If you are a current or former subpostmaster affected by this or unsure about the Process Review deadline, get proper advice before it closes. SOURCES @ComputerWeekly @Karlfl @PostOffice @PostOffInquiry @BBCNews





















