Boots Help

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Boots Help

Boots Help

@BootsHelp

Have a question or need some help? We're here Mon-Fri 8:30-18:30, Sat 8:45-17:00, Sun 10:00-17:00. Member of Walgreens Boots Alliance

Katılım Eylül 2014
9.7K Takip Edilen34K Takipçiler
Boots Help
Boots Help@BootsHelp·
@JctomkinsonH Hi, The contact or advertisement you’ve received or seen did not come from Boots and appears to be fraudulent. Please ignore it and consider blocking the sender through your provider, or reporting the advertisement. Thanks, Amarpritt twitter.com/messages/compo…
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Julie Ellerker
Julie Ellerker@JctomkinsonH·
@BootsUK are you aware of some scam company claiming to be Boots selling weight loss patches you don’t even stock?
Julie Ellerker tweet media
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Hi✨✨
Hi✨✨@78962Y·
@BootsHelp Ive been overcharged somehow, I've calculated how much I should've spent and my receipt and there is a small difference?
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Boots Help
Boots Help@BootsHelp·
@Helendtprf Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name and order number. We need this to verify your details and access your account. Thanks, Peter
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Helendtprf
Helendtprf@Helendtprf·
@BootsHelp @TheOrdinary Very disappointed. 30/04 ordered extra items for free next day delivery for one urgent item. Email confirmed 01/05 delivery. Then updated won’t be delivered until 05/05. Misled into spending more. You failed to deliver the service you actively promote
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lifeatnumbernine
lifeatnumbernine@francescah·
@BootsHelp hi, I want to pay using my points online. I have more than enough but when I go to check out it says I have 0 available! Help please!
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elaine h
elaine h@e_holyday·
@BootsUK Hi Boots - how long do customer services take to answer an email regarding an incorrect delivery? Thank you
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Boots Help
Boots Help@BootsHelp·
@Roy83585711 Hi Roy, we're sorry to hear this, please send us a DM so that we can look into this for you. Please include your order number, full name and full address. We need this to verify your details and access your account. Thanks, Ryan. twitter.com/messages/compo…
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Roy
Roy@Roy83585711·
@BootsUK hi boots can you assist with an order which should have arrived at a boots branch yesterday. Thanks
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david barratt
david barratt@duvybear·
@BootsUK I am reporting you to the ASA for misleading advertising for your Boots Metabolism Patches. @Tha_ASA
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Lauren Hall
Lauren Hall@LaurenH26325839·
@BootsUK Hi, it states your inbox is closed so am unable to send a dm
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Lauren Hall
Lauren Hall@LaurenH26325839·
@BootsUK so, your courier @RoyalMail decided to deliver my parcel to the wrong address. The “proof of delivery” doesn’t show a door, a house number, a person or have a signature. I don’t have my £70 item yet your customer service are basically saying it’s tough. where do I stand?
Lauren Hall tweet media
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Samantha Attwood
Samantha Attwood@samanthaattwoo8·
@BootsUK customer service and delivery is shocking. Waited over 1.5 weeks for an order which still isn’t with Royal Mail and you tell me to wait another 5 days before I get a refund!! Shocking
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WoodenPirate🏴‍☠️
WoodenPirate🏴‍☠️@wooden_pirate·
@BootsUK Pharmacy didn't order my meds (again for the millionth time), so I missed having them yesterday, ended up having a really anxious sleep, now today I'm just shaking and feeling horrible inside.
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nidi
nidi@nidi_4·
@BootsHelp Why on earth have you responded to every post on my account? Surely just responding to the one to do with @BootsUK? Also, how do you confirm my identity when Boots has no knowledge of my date of birth in the first place?
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nidi
nidi@nidi_4·
@BootsUK I made a complaint, and apparently my complaint can only be responded to if I supply: my full name, DOB, full address, amongst other information. Do you need my passport and blood type too? Why the need for so much information? Seems excessive. I think ICO would agree
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Boots Help
Boots Help@BootsHelp·
@BombeDeChaton Hi Katharine, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, Advantage Card Number and date of birth. We need this to verify your details and access your account. Thanks, Kirsty twitter.com/messages/compo…
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Katharine
Katharine@BombeDeChaton·
@BootsHelp hi, I'm trying to make a £33 order but it won't apply my £2.50 points coupon? Will you be able to add it manually afterwards? I have checked and none of the products are excluded. I had the same problem on another recent order.
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Boots Help
Boots Help@BootsHelp·
@T0p_Lass Hi, We’ve discontinued this product to make way for exciting new ranges. We understand this may be disappointing, and we’re sorry for any inconvenience. Unfortunately, we don’t have any information on whether this product will return in the future. Thanks, Kirsty
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Boots Help
Boots Help@BootsHelp·
@wolfshead69 Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, Full address and date of birth. We need this to verify your details and access your account. Thanks, Kirsty twitter.com/messages/compo…
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Wolfshead
Wolfshead@wolfshead69·
@BootsHelp Is there an issue with your app? I can’t check out.
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PJ
PJ@PeterGlynnJones·
@BootsHelp just spent 10 minutes trying to get through to Boots Opticians in Hull. No answer each time. Phone rang for 5 minutes and the automated voice told me all the staff were busy. I need to confirm my glasses are ready for collection. Not the greatest level of service 😡
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Keşfet

@JctomkinsonH @BootsUK @78962Y @Helendtprf @theOrdinary @aitch_R_aitch @dhlexpressuk @DHLexpress