Boxcryptor

The issue has been resolved and our services are back online. Thank you for your patience and understanding.

Our service is currently unavailable due to technical problems. We are investigating the problem and we’ll share updates here. If you are already signed in, you can continue to use Boxcryptor as usual.

Network access has been restored and our services are back online. We thank you for your patience and understanding.

Our service is currently unavailable due to network maintenance at our data center provider taking longer than the scheduled few minutes. If you are already signed in, you can continue to use Boxcryptor as usual.

@tomgodber We sent the termination notice to your registered email address on 21st Dec with reminders on 18th Jan and today. Your account has not yet been locked and you can export your keys also when locked. You can read more about the background in our blog: boxcryptor.com/en/blog/post/b…

Total luck I saw today's saying you were about to delete everything, again with no chance to revert. That is an appalling way to do business. Glad I caught the email, and with policies like that, glad I am leaving.

@boxcryptor you sent a single email July last year (while I was in holiday, filtered by Gmail into a folder I didn't look in), and because I didn't click a button you terminate my account? The without follow up, on Jan 1st you locked my account, with another email I didn't see?

@AnneFitz13 If your account has access to an encrypted file, you will continue to be able to decrypt the file regardless what happens to other users. There's a direct decryption path from your own user's keys to the encrypted file. Free users can also still be invited to your organization.

But if the file that you have encrypted is owned by a user who is getting their key revoked my understanding is that you will also lose access on Jan 31 because the underlying key is being removed. So you need to decrypt and move your files by Jan 31

Is @DropboxSupport @Dropbox aware of how disruptive their purchase of Boxcryptor has been? 😡 Trying to get our stuff out of this service currently

@ricodude99 @BoxcryptorDE @Dropbox Even with a locked account you can sign in to boxcryptor.com and export your keys. You can then use the exported key file to sign in to the Boxcryptor app via a local account as stated in the migration guide.

@boxcryptor @boxcryptorDE @dropbox has just shutdown my account and left me with no way to access my most important files. The migration guide says to use the app to decrypt the files, but the app won't let me sign in because my account is locked. This is a nightmare.

@kripster Hi! Please contact support@boxcryptor.com with more information, for example on which platform you are working. Our colleagues are happy to help.

@boxcryptor is there an easy way to see all the files I have encrypted across my entire cloud drive?

@ZobbsterUK @MattisFrommer Hi! Please contact support@boxcryptor.com with your problem, they are happy to help.

@PRiccardo1981 @Dropbox Hi! Yes, you have to migrate all data before the license expires. Here is all necessary information: boxcryptor.com/blog/post/boxc…

@boxcryptor and @Dropbox how should we handle all the files encrypted by boxcryptor when the license expires? Should we decrypt all the data before the license expires?

@FerailleMr @Dropbox We understand that you as a user of our service are eager to know what happens with your subscription. As we said in our blogpost, we will continue to service all current customers. You will shortly receive more information regarding your subscription and next steps.

@boxcryptor @Dropbox (1/2) First of all, what a bad communication. I am a fellow customer, and I'm just discovering that big new randomly. Your website is now mentioning in a very shy way that you'll contact your clients. At this hour, I have ZERO information from you. Who act like this?

We are starting a new chapter with @Dropbox! Almost 12 years ago, we set out to make complex security solutions easy to use. Now we are excited to share that we will bring our technology and knowledge to Dropbox, Inc. Learn more about this here: boxcryptor.com/blog/post/new-…

@dmitrydeyev @Dropbox But to make sure that we comply with legislation, we had to terminate your account based on the information we have in our system. We strongly recommend exporting your keys. Please follow our migration guide: #migration-guide" target="_blank" rel="nofollow noopener">support.boxcryptor.com/help/faq-and-t… (2)

@dmitrydeyev @Dropbox Hi Dmitry, Your account will be locked due to current sanctions. For data protection reasons, we only store the country of our users at account creation. We do not have the information regarding the exact region. We apologize for the inconveniences. (1)

@MattisFrommer @nitr0gear @alexlitreev We had to terminate the account, based on the information we have in our system. We strongly recommend exporting your keys. Please follow our migration guide: #migration-guide" target="_blank" rel="nofollow noopener">support.boxcryptor.com/help/faq-and-t…

@MattisFrommer @nitr0gear @alexlitreev Hi Mattis, your account will be locked due to current sanctions. For data protection reasons, we only store the country of our users at account creation. We apologize for the inconveniences, but to make sure that we comply with legislation, we had to terminate your account ...(1)

I've bad news: #BoxCryptor sold the business to DropBox, and the service will be closed soon. On top of that, they decided to suspend all Ukrainian accounts because of sanctions @alexlitreev can you recommend a similar service to encrypt files on top of cloud sync (#DropBox)?

Take a look at the customer story of @TampereUni and Uni of Applied Sciences to find out how Boxcryptor helps their students and staff collaborate securely using Microsoft 365. boxcryptor.com/en/customer-st…

More and more research institutions are choosing Boxcryptor to protect their data and enable secure collaboration. Read our newest success story with @ITMantwerp and learn how they apply Boxcryptor in their work. boxcryptor.com/en/customer-st…

Attention francophone followers: Our webinar is now also available in French 🇫🇷 Join Jean-François on Zoom to learn about Boxcryptor for Teams! 🗓️ Tuesday, November 15th 1PM (CET) Sign up: boxcryptor.info/webinarfrtw

@rdouma_app Hi Remco, Boxcryptor officially supports only Finder. Other file managers might also be compatible, but we don't specifically optimize for them.

@boxcryptor Can I access files using another file manager than Finder, such as ForkLift? Since Ventura I no longer see “Boxcryptor” between disks anymore.