BrightLocal 🇺🇦

@BrianUNC Hey there, thanks so much for the feedback. I'll pass this on to our product team.

.@brightlocal We love y'all, but please give us an option to dismiss this ad in accounts that pay thousands of dollars a year for the software. It takes up half the page and we don't need Yelp management in our verticals!

Our new website is now LIVE! With a new brand identity and a more intuitive user experience, we're excited to share one of our first steps in the new evolution of BrightLocal. 🚀 Head on over to check it out! eu1.hubs.ly/H0tkWKb0

Introducing AI Insights. 🎉 It turns your data into clear recommendations, so you know what’s working, where to focus, and what to do next. This is more than a feature. It’s a smarter, faster way to do local SEO. 🚀 Ready to see what’s possible? 👇 eu1.hubs.ly/H0tjPDh0

@LiftedWebsites Thanks for sharing, it's amazing to see such a vast increase, isn't it?

AI local search just exploded. In 2025: 6% of consumers used AI to find local businesses. In 2026: 45%. That’s a 650% jump in 12 months. (BrightLocal, 2026) @brightlocal ChatGPT is now the #3 discovery channel for local businesses — behind only Google and Facebook. If AI doesn’t know your business exists, you’re losing calls right now. 📲 DM us for a free website, AI citation and local SEO review

Focus on Local? Let's call this the "Near Me ChatGPT Update" :) -> It's a big update by ChatGPT IMO that rolled out on March 26th that nobody is talking about... You can now share your device location so ChatGPT can provide more relevant information like local recommendations, news, and weather. It's a local-focused update that's important for OpenAI since ChatGPT hasn't really been very good at those types of queries. And Google dominates for them. The big question becomes, do users even know this is possible and will people share their location? If not, ChatGPT will continue to underperform for those queries... help.openai.com/en/articles/68…

@cara_scharf Hi, I'm really sorry this has been frustrating. We’ve been trying to help you get logged in and would love to get this sorted for you. Matt has emailed you directly, let me know if you're not receiving them and I'll have that escalated right away.

@brightlocal why is your support so bad?

If your competitors keep popping up in Google Maps while you’re nowhere to be seen, it might be time to do a little investigating. Local SEO competitor analysis helps you uncover what they’re doing right so you can do it better. Explore the full guide: eu1.hubs.ly/H0sZlj90

Want to turn your reputation into a competitive advantage? ⭐ In this tactical session, Greg Sterling and Elizabeth Rule share practical insights on building a review strategy that works. Plus, key findings from the 2026 Local Consumer Review Survey. 📺 eu1.hubs.ly/H0sC8hq0

A big shift in local discovery: 74% of consumers say only reviews from the last 3 months influence their decisions. More insights from the #BrightLocal survey: hubs.la/Q0469tx70 #ReviewManagement #LocalSEO #ReputationStrategy

45% of consumers are already using AI tools to discover local business recommendations. 🤖📍 Our mini-report reveals insights into how people are using AI for local discovery and what it means for your local marketing strategy. eu1.hubs.ly/H0svZRw0

We’re proud to share that we've been certified Carbon Neutral for 2026 by Carbon Neutral Britain. To balance our emissions, we’re supporting the Sea Kelp Recovery and Management project. 🐟 With our HQ in Brighton, UK, protecting our local coastline felt especially meaningful.

@Fakereviewwatch This is so interesting, thanks for sharing your thoughts here Kay.

@brightlocal The online review system is broken. AI has exacerbated the fake review problem. Review platforms claim to be on top of the problem. My research shows they're not. I routinely find a shocking number of fake reviews on platforms like Google, Yelp and Facebook using no automation.

Fake reviews are under fire. 🚨 97% of consumers believe businesses should face consequences for fake reviews, with many calling for serious action. Check out the article below for the full picture. 👇 eu1.hubs.ly/H0s7WKH0

Just One Week to Go! Join Greg Sterling (Near Media) and Elizabeth Rule (Sterling Sky) as they explore how to turn your reputation into a competitive advantage. 📅 Tuesday, March 10 🕐 10:00 am PT / 1:00 pm ET / 5:00 pm GMT Register your free place: eu1.hubs.ly/H0sg9HV0

Reviews are already a core part of most local SEO agency services, but our latest survey reveals how they can act as a growth lever for your agency’s 2026 strategy. ⭐ 📹 Watch the video for five practical review management tactics built for agencies. eu1.hubs.ly/H0sdkbx0

It's no secret that more reviews is better than no reviews, or not very many... @gsterling and @ownyourserp are going to help business owners develop a review strategy on March 10th.  Register for free!  brightlocal.com/webinars/revie…

@SurvivorDean Thanks for sharing your take, that's a really interesting thought around LLMs. I suppose people will always want to game the system, which is why there are still so many fake reviews.

@brightlocal I wonder why fake reviews are still at large. It is already an AI era. LLMs protect the search engines round the clock.

Reviews drive action but not always straight to checkout. 🛒 85% of consumers are more likely to use a business after reading positive reviews, yet only 34% make an immediate purchase. In fact, 66% head off to do more research. See the full report: eu1.hubs.ly/H0s5ZtT0

📊 94% of consumers are open to leaving a review but only 69% actually did in the past year. The difference? Simply asking. 💬 78% were invited to leave a review, and 65% followed through. A well-timed request can make all the difference. Full report: eu1.hubs.ly/H0rY7Ch0

Reviews shape how customers find and choose your business. In 2026: ⭐ 74% of consumers only trust recent reviews. ⭐ 47% skip businesses with fewer than 20 reviews. ⭐ 31% only choose 4.5 stars or higher. See 5 ways to strengthen your reviews: eu1.hubs.ly/H0rVvRB0