Bryan L. Miller

I’m now on #ThreadsApp Would love to connect, follow me at @edtechnerd" target="_blank" rel="nofollow noopener">threads.net/@edtechnerd

@VirginAtlantic How in the email update do you share that our bags will not be with us on the plane? I see my bag sitting at the gate with my Apple AirTag?! We demand answers and our bags reunited with us.

The VS92 from Orlando to London Heathrow on Monday 20 January was cancelled due to a medial diversion to St John’s followed by a technical issue. The safety and security of our customers and crew is always our top priority and we apologise for any inconvenience caused. Overnight hotels have been provided to all customers and we’re making arrangements to ensure they can continue their journey as soon as possible.

@VirginAtlantic Your handling of flight VS92 from MCO to London has been appalling. Passengers have been stranded for over 5 hours with no recovery plan or communication. This is unacceptable. Update us immediately and make it right for everyone affected.

@VirginAtlantic I understand but you have provided ZERO communication to us in over 6 hours now. This is a disgrace and we demand an update

@VirginAtlantic This wasn’t diversion. This was a technical issue after a medical diversion. Don’t play this off as if this wasn’t an issue on your end in the end.

@BryanLMiller Hi Bryan, so sorry you are impacted by the unexpected medical diversion of your flight. We are working to get this resolved and you will get an update shortly ^Christian

@Virgin Flight DL5970 This is a joke. We have been stuck on the plane for over 3 hours, the galley won’t work and now waiting on stairs?? Plus got an email stating customs can take a long time because understaffed? How am I getting to my destination now???

@Virgin my flight was diverted and want to know how to get out of St John’s. Flight DL5970.

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