Bupa Australia

A little Disney magic at Bupa Medical Centre Niddrie ✨ Head nurse Sheree has added Disney character stickers around the clinic to help patients feel more at ease. “I think no matter your age, Disney just makes people feel comfortable.” #MedicalCentre

Lohita started as a carer in 2015, new to Australia and the industry. Today, she’s leading a home as General Manager. Built on support, mentorship and backing herself. #BupaPeople

@waniparag It’s concerning to read that you’ve had a poor experience with us recently, but we appreciate you taking the time to share your feedback. To discuss this further, we’d encourage you to complete our online Complaints and Feedback form (here: ms.spr.ly/ComplaintsAndF…) ^A

@BupaAustralia just wanted to convey your service has become horrible with badly trained staff unable to resolve simple customer issues.

From Dr Google to ChatGPT to TikTok, more Aussies are turning to social and AI for health advice. From sore knees to marathon plans, the way we search is changing. We hit the streets to find out how. #BupaPulseCheck

How are Australians really doing? From burnout and self-care to fitness, mental health and where we turn for health advice, our latest Bupa Pulse Check explores wellbeing across Australia. Some results may surprise you. Read: ms.spr.ly/6012vHdqY #BupaPulseCheck

Sometimes the most powerful thing you can do is simply be there. Listen, show patience and remind them they’re not alone. Encouraging them to speak with a GP or mental health professional can also help. Read | ms.spr.ly/6011QoKwN #MentalHealth

Finding the right sport can change everything. After medically retiring from the army, Kerri-Ann found new purpose through Para triathlon at a Bupa Try Para Sports event. Now, it helps her feel at home in her body again. “It’s really empowering.” #TryPara @DisSportsAus

A little Disney magic at Bupa Medical Centre Niddrie ✨ Head nurse Sheree has added Disney character stickers around the clinic to help patients feel more at ease. “I think no matter your age, Disney just makes people feel comfortable.” #MedicalCentre

New data out today shows more Aussie parents are choosing social media and AI for health advice amid time and cost pressures. The new Bupa Pulse Check is out and some of the findings might surprise you. Read | ms.spr.ly/6016vGBV8 #BupaPulseCheck

Alan may not remember every name, but he remembers what service meant. RAAF veteran (1961–73), served in Malaysia & Thailand. “I remember the people I served with…” Anzac Day is about respect, those who served, and those who never came home. LestWeForget

Nothing brings people together like a bake off. At our Bendigo home, the ANZAC biscuit comp got serious. Soft or crunchy, everyone had their take. “No secrets here,” Esther laughed. No losers, just full stomachs. #BakeOff

Mental health conditions often begin when we’re young, according to our friends at the Black Dog Institute. If you or someone you care about is struggling, reaching out early can make a real difference. Read | ms.spr.ly/6013QUDGR #MentalHealth

Cold or flu? 🤧 They might seem similar, but they feel very different. Knowing the signs can help you manage symptoms better this season. Read | ms.spr.ly/6012QUEG0 #ColdAndFlu

@emmabready Hi Emma. It’s concerning to hear you’ve been charged after cancelling your policy, for assistance with this, I’d recommend speaking with our Customer service team by ringing 134 135 (8am-8pm AEST Mon - Fri) or using our digital messaging service: ms.spr.ly/BupaMessaging. ^J

@BupaAustralia I have cancelled my membership and been charged and surprise surprise no one has responded to me via chat function - took 2 days to get my cancellation and now this!!

@vinothkc Hi Vinoth. Thanks for sharing your feedback, to discuss your concerns further, please feel free to use our digital messaging service: ms.spr.ly/BupaMessaging, or complete our online complaints and feedback form here: ms.spr.ly/ComplaintsAndF…. ^J

@BupaAustralia It’s Eggless Straw of support if I need to talk about Extras with a customer service. Too much hyped support and the only big thing from Bupa is the premium Having moved to Australia recently I can’t believe a large British company provides poor customer service

Egg-stra special Easter at our Windsor aged care home. Residents teamed up for an egg hunt… and the competition was no yolk. All about connection, laughter and a few chocolate wins. “I love chocolate, just not too much!” – Margaret #Easter

@DhirenderRana72 Hi There. Thanks for sharing your feedback, if you still need assistance, please use our digital messaging service: ms.spr.ly/BupaMessaging. To discuss your concerns further, please feel free to complete our online complaints and feedback form here: ms.spr.ly/ComplaintsAndF…. ^J

@BupaAustralia I am disappointed with Bupa’s service due to excessive waiting times and an extremely frustrating voicemail system. It makes it difficult to get timely assistance. Kindly improve response efficiency and provide better customer support to avoid inconvenience.

Rae Louise, dual Paralympian and ParaMatilda, leads Bupa Try Para Sport helping people with disability try new sports and find their community. @AUSParalympics @DisSportsAus Read | ms.spr.ly/6016Q4pH6 #TryParaSports

@Your_or_You_are If you still need assistance, I would recommend giving us a call on our international number +61 3 9487 6400 (8am – 8pm AEST Mon – Fri) or completing our online complaints and feedback form here : ms.spr.ly/ComplaintsAndF… ^A

@BupaAustralia @AUSParalympics Trying to reach your customer care since few days, no success. The chat is non-responsive, no Indian number provided. Login issues with Bupa site and no options to update payment mode. Traveling in next 2 days and have no insurance. Pls support on priority. Member ID - 28368371

It’s only three days until the Milano Cortina 2026 Winter Paralympic Games. We asked our @AUSParalympics athletes how they keep a winning mindset to help them perform at their best on the world stage. #ParalympicGames

Doctors are warning Aussies to brace for a deadly flu season, with the “Super K” strain spreading early and vaccination rates continuing to fall. Read | ms.spr.ly/6010Q2mK8 #FluSeason