Burton's Biscuit Co

Got any questions or queries about our products? Drop our customer care team an email on consumer.services@burtonsbiscuits.com and the team will be happy to help!

@russy_1 Oh no! We're sorry about your experience with us this time. Please contact consumer.services@burtonsbiscuits.com and we'll try to find a solution for you.

@BurtonsBiscuits Someone's being a bit of a meanie with the chocolate in chocolate dodgers seems some dodged the filling nozzle!!!

Got any questions or queries about our products? Drop our customer care team an email on consumer.services@burtonsbiscuits.com and the team will be happy to help!

@swmandyclarkson We're sorry about your missing Dodger! Please contact consumer.services@burtonsbiscuits.com and we'll try to relocate it for you!

@BurtonsBiscuits whos got my other jammie dodger,o.e missing from the pack when opened. 😔

@mrssheenapatel Hi Sheena, we apologise for your experience with us this time. Please contact consumer.services@burtonsbiscuits.com and we'll try to find a solution for you.

@BurtonsBiscuits I've purchased a multipack of cookies and one of the packs inside is empty! Please advise

@BD_Strike We're so sorry for missing out your jam! Please contact consumer.services@burtonsbiscuits.com and we'll try to find a solution for you.

@mattlfc78 Hi Matt, we're so sorry for your experience with us this time. Please contact consumer.services@burtonsbiscuits.com and we'll try to find a solution for you.

@BurtonsBiscuits I bought a pack of your delicious jammy dodgers and to my shock and disappointment there was only 7 in the pack and not 8 as stated and to be fair expected…. I wanted to bring this to your attention.

@chazaustin10 Send us a DM, Charlie! We have something waiting for you :D

Maryland cookies/ chocolate bourbons best biscuit for tea dunking

Any serious dunker knows, Maryland Cookies, of course! 😉

@sunshinesoph79 Hi, we're sorry to hear about your experience with us this time. Please contact consumer.services@burtonsbiscuits.com and we'll try to find a solution for you.

@doolin_robert Hi there, we’re really sorry to see our Jammie Dodgers were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@BurtonsBiscuits I don't feel jammy at all. I'm heartbroken 💔.... #withjamin

@Clairey_E Hi there, we’re really sorry to see our Jammie Dodgers were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@BurtonsBiscuits I have a bemused 2 year old wondering whether you forgot to put the jam in his jammie dodger... Its provided quite a talking point!

@caseyrosier Hi there, we’re really sorry to see our Wagon Wheels were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

Excuse me @BurtonsBiscuits there is no wagon wheel in my sealed packet!!!😭

@APBallard Hi there, we’re really sorry to see our cookies were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@BurtonsBiscuits I thought I’d found the last pack that’s kids must have missed, made a brew and my joy turned to sadness. A sealed but empty bag 😢

@AliiHawthorn Thank you for getting in touch – we have passed on your suggestion to the team! 🍪

@BurtonsBiscuits can we please get a large “share bag” or Maryland mini Cookies already, 6 individual small bags is simply not enough🍪 #moreish

@CazowenI Hi there, we’re really sorry to see our cookies were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@BurtonsBiscuits imagine my disappointment open my treat bag of mini cookies and find this, 2 cookies !!!

@letmerideaway Hi there, we’re really sorry to see our Wagon Wheels were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@roiswebbx1 Hi there, we’re really sorry to see our Teacakes were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@BurtonsBiscuits Jammie teacakes with no jam? :((

@mattclarkie Hi Matthew, we are not currently baking the Orange Wagon Wheels but its lovely to hear that you enjoyed them so much, we will pass on your love of them to the baking team

@BurtonsBiscuits what's happened to Orange Wagon Wheels? You introduced the best flavour and within months they seem to have been discontinued 😭 You can't expect me to go back to any other flavour now 😰

@Lngpab09 Hi there, we’re really sorry to see our cookies were not quite right on this occasion, if you drop us a DM with your contact details, our care team will be in touch

@andy_shawcross Hi Andy, sadly they were not as popular as we would have hoped so we no longer bake them, we do however bake the delicious Salt & Vinegar flavour 😋

@BurtonsBiscuits do you still make Pickled onion Fish n Chips? Cant find them anywhere.....just salt and vinegar.

@KatRivers8 @McVities We're members of Sedex (Supplier Ethical Data Exchange) and so all of our bulk palm oil is purchased from sustainable, segregated sources. We've been members of the Round table on Sustainable Palm Oil (RSPO) since 2006 too. Hope that helps!