Phoebe Fraser

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“When he called, he could have offered me the opportunity to film the telephone directory and I would have done it.” Florian Hoffmeister BSC on shooting Todd Field's 'TÁR' Read the full interview below: britishcinematographer.co.uk/florian-hoffme…

@LussoStone I have done. It makes no difference. You are eternally vague and unhelpful.

@captain_fraser Hi Phoebe, please accept our apologies for this. May we ask you to send a direct message with your order details and we can look into this for you.

@LussoStone Followed up on order due for delivery to find it’s delayed a month. Third time this has happened and very tired of the bad customer service after ordering. Will my sink ever arrive Lusso?

@barnthespoon Would not refund Spoonfest tickets after I had to attend a funeral and could not attend. Despite giving a weeks notice and having a waiting list. Would not even refund parking. Zero empathy from a community I expected more from.

@IKEAUKSupport I am still waiting for the collection of the incorrect items you delivered and a refund for the wrongly charged delivery fee. I have waited over 3 weeks. Shocking.

@jackwallington I bought large rolls of a biodegradable version. I use it in the allotment and it’s great. Let me know if you want a link

Whoever invented woven weed suppressant matting has a lot to answer for, it’s awful, tearing and shredding, non recyclable. I have some old and use it carefully - I wish someone would invent something recyclable (pls don’t say cardboard, it isn’t practical on scale in wind)

@RC_LUFC Thankyou for sharing Noah, I’m honoured to have seen his perfect little hands and feet. Love to you and your wife x

@BritishAirwSUCK @British_Airways In the time I have been trying to get through to use my ‘future travel voucher’, the price has increased over £100. Please just refund me.

@British_Airways I’ve been trying to get through for 3 days. The phone line is closed and I can’t book with my voucher online. PLEASE contact me

For the latest advice, info & questions about changing your date of travel/destination or to get a voucher please visit ba.com/coronavirus. If your flight has been cancelled call us ba.com/contact-us. Thank you for your understanding during these challenging times.

@alex_cruz I’ve been trying to get through to customer services for 3 days to book using a voucher which cannot be used online. Exhausted and outraged.

@ArwaM Quick question, did you grow up in London at all? Just looking for my best friend from ages 3 to 5. She shared the same name as you and moved away from the UK. Thanks!

Check out the first official UK trailer for Mike Leigh’s Film4-backed historical epic Peterloo. Coming soon.

Hertz -mistakes and two dangerously unfit hire vans. After pointing out the complete incompetence, I was offered a ‘bunch of flowers’. Would they offer a man the same thing?@Hertz #metoo #equal #WomenDrivers @WomenEqualities @WomeninFootball @TwitterWomen @BestLifeNotes @Europcar

Given a living wall. It broke immediately & dropped on the floor. No reply to 9 emails, 12 phone calls & Facebook message @_UrbanBotanist

@EdisonGlobes This company will over charge you shipping fees and refuse to refund you. Shop elsewhere

@airnzuk @NZWine_Europe on a plane to NZ with Air New Zealand, about to embark on an adventure to find the best beach in the world.

@Dazed I am a digital imaging technician for films and commercials. Techy tech.