Carlos Cano
2.7K posts
Carlos Cano
@carlosncano1
Explorer, Communicator, passionate for technology, soccer fan and auto racing. The views here are my own.
Redwood City, CA Katılım Temmuz 2011
393 Takip Edilen197 Takipçiler
@Talkdesk's new Customer Experience Automation platform goes beyond CCaaS by unifying data and applying #AI agents for contextual orchestration: cxtoday.com/contact-center…
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Carlos Cano retweetledi
I love the new @Talkdesk Express offering for small businesses that includes AI, 25 free licenses, and usage-based pricing. #CX #CCaaS #customerservice talkdesk.com/express/
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Thank you, Sheila, for the support and shoutout!
Sheila McGee-Smith@McGeeSmith
Meet @Talkdesk Express, a New CX Solution for the #SMB Market. In small businesses, many employees work directly with customers. This new #CX product is for that type of worker. @Katie_Rubak @CrystalMiceli @ChristieBlake @CarlosCano1 buff.ly/y19YRHz
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Thank you Mika for your support
Mila D'Antonio@miladantonio
@Talkdesk announced Talkdesk Express, an enterprise-grade customer service solution for small businesses. #AI tools come pre-installed & include Intelligent customer routing, real-time agent assistance, 24/7 virtual agents, & intelligent voice biometrics talkdesk.com/news-and-press…
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Carlos Cano retweetledi
.@Talkdesk announced it has embedded Talkdesk Copilot within @EpicHealthUSA. Work was completed as part of the EPIC Workshop program, where EPIC works directly with vendors to develop new technology to support additional innovations. #GenAI #CX #CCaaS talkdesk.com/news-and-press…
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Carlos Cano retweetledi
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Carlos Cano retweetledi
𝗕𝗥𝗘𝗔𝗞𝗜𝗡𝗚: @Talkdesk announces:
* 𝗧𝗮𝗹𝗸𝗱𝗲𝘀𝗸 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗼𝗿: GenAI-powered routing prioritizes incoming inquiries based on context.
* 𝗠𝗼𝗼𝗱 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀: With LLM, captures annoyance, relief, etc. #CCWVegas @TTPaiva @ChristieBlake bit.ly/3yXc0MI
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Does anyone know a site or app that shows pit stop times for @F1? Specifically for the Miami race? @PrizePicks is taking forever to clear a bet, and wanna know if it hit.
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Carlos Cano retweetledi
@Talkdesk expands its partnership today with @Verint for deeper end-to-end integration. buff.ly/3PyUBiU #enterpriseconnect
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Carlos Cano retweetledi
@Talkdesk expands its partnership today with @Verint for deeper end-to-end integration. buff.ly/3PyUBiU #enterpriseconnect
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Carlos Cano retweetledi
.@Talkdesk pulls a good analyst crowd for a briefing from CMO Neville Letzerich and Head of Product Rei Kasai put together by @ChristieBlake at #EnterpriseConnect.
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Carlos Cano retweetledi
Talkdesk introduces @Talkdesk Autopilot for Healthcare, a virtual agent specifically tuned for healthcare use cases, using GenAI and integrations with EHR, digital triage, and symptom-checking platforms to resolve complex needs and questions. #CCaaS #CX talkdesk.com/news-and-press…
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@colehaan such a bad customer experience from the store reps, manager and customer service online . Seems like nothing is connected and everyone give a different sorry
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So much disappointment from @colehaan, such a bad customer experience. What a huge disconnect from the store to corporate.
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Carlos Cano retweetledi
Ready to witness the new era of #AI? Our new #GenAI capabilities are taking customer interactions to unprecedented heights. 📈✨
Join us in this exclusive video presentation and discover #AIthatActually delivers. #TalkdeskAI #CustomerExperience #Innovation #Talkdesk
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Carlos Cano retweetledi
Sheila McGee-Smith@McGeeSmith
.@Talkdesk Unveils Gen AI Progress and Plans < The company has put in the work to incorporate #GenerativeAI across its portfolio, adding training tools, knowledge management, and the ability to refine AI models. @CharanyaKannan @TTPaiva @NoJitter #CCaaS buff.ly/4065OLT
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Carlos Cano retweetledi
.@Talkdesk Unveils Gen AI Progress and Plans < The company has put in the work to incorporate #GenerativeAI across its portfolio, adding training tools, knowledge management, and the ability to refine AI models. @CharanyaKannan @TTPaiva @NoJitter #CCaaS buff.ly/4065OLT
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Carlos Cano retweetledi
@Talkdesk has layered #generativeAI across its entire contact center platform. This enables the automation of self-service for more complex customer conversations: buff.ly/46xH1Tv
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