Neil Castillo

344 posts

Neil Castillo

Neil Castillo

@castilloneil

Katılım Mart 2009
612 Takip Edilen142 Takipçiler
Philippine Airlines
Philippine Airlines@flyPAL·
@castilloneil Once again, we apologize for the time that this has taken, Neil. We assure you that we have already requested for a follow-up from your handling officer. Thank you.
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Neil Castillo
Neil Castillo@castilloneil·
@flyPAL Hi, PAL. Do you guys not reply to complaints? I have yet to receive a reply for a concern sent via email on July 26. LT - 00878362. Everyone knows you guys suck but might be good for you to reply to a customer issue and manage it.
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Neil Castillo
Neil Castillo@castilloneil·
@flyPAL I’m actually losing my patience. I’ve already escalated the case with Pearson airport as well as the Ministry of Transportation of Canada. So I will make sure you guys get penalized for the crappy service you made us go thru and lousy customer complaint handling.
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Philippine Airlines
Philippine Airlines@flyPAL·
@castilloneil Hi, Neil. We understand your frustration and we regret to hear your disappointment in our service. We were able to retrieve your email and we'll call the attention of your handling officer. Further updates will be sent via email. Thank you for your patience.
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Neil Castillo
Neil Castillo@castilloneil·
@MandaluyongPIO No sense of urgency from these f*ckin ppl. Laughing and eating snacks and waiting for the rice cooker to finish cooking right outside their office door. Tanginang yan. Forever 3rd world.
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Neil Castillo
Neil Castillo@castilloneil·
@MandaluyongPIO lining up with other people at your health dept for a requirement. Line is getting longer cause the one in charge to type the damn forms is not yet here. No one else can do it cause the others are busy eating peanuts and laughing. Ppl came earlier than me. WTF!
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Neil Castillo
Neil Castillo@castilloneil·
@PLDT_Cares Here’s my ticket number you useless pieces of shit! It’s been 2 months assholes! 146074928004
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil Hi, @castilloneil! Thank you for reaching out to us. We apologize for the inconvenience. We'd like to help you with your concerns. Send us the following information via DM: -Telephone number - Account number - Registered mobile number and email address Thank you. - Geremiah
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Neil Castillo
Neil Castillo@castilloneil·
@PLDT_Cares Hey fuckers! Any chance you want to work on my request already - 146074928004. Been 2 fuckin mos!! Now ur biling me again for a service I haven’t used! Fuckin thieves!
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Neil Castillo
Neil Castillo@castilloneil·
@PLDT_Cares So still the same excuse for you fuckers this week? Its been 2+ months! Ive paid transfer fee and you used that to service my bill instead! and you’re still billing me again!! PI nyong lahat! 146074928004
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil We're sorry for the delay, castilloneil. Allow us to assist you. Your request is pending for installation due to the number of requests in your area. Let me help you by doing a follow-up for this concern. We ask for your patience and understanding. Thank you. - Suzette
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil Hello there. Your request is pending for installation due to the number of requests in your area. We apologize for the delay. Let me help you by doing a follow-up for this concern. Thank you for bearing with us. - Zy
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Neil Castillo
Neil Castillo@castilloneil·
Yo @PLDT_Cares @PLDTHome I guess you fuckers still don’t have plans of working on addressing my concerns! How much longer should I wait?? Big FU for being the biggest thieves in the country! @talk2GLOBE want to save me from this misery?
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil Hi @castilloneil! We would like to understand your concern better. Please send us your account number via DM so we can talk about this. Thank you. - Sammy
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Neil Castillo
Neil Castillo@castilloneil·
@PLDT_Cares You guys are definitely not doing a good job if that’s all you can do. Operational efficiencies are not your customer’s problems. So a big FU to you guys as always. #pldtsucksballs
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil We apologize for the delay in your relocation request, castilloneil. Let me help you by doing a follow-up for this concern. Your request is pending for installation due to the number of requests in your area. Thank you for bearing with us. - Edmar
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil Hi, @castilloneil. Thank you for messaging us. Quite saddened to know about this. The processing of your application for relocation SO#155248754004 is still in progress. We submitted follow-up report for your request ticket and expedite the process. - Thank you - Harvey
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil We know this can get frustrating, and we want to help you out with your concern, @castilloneil. Can you please DM us your PLDT account number/phone number, email address, and mobile number, so we can check it out. We'll look out for your message. Thank you. - Anne
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil We apologize for the delay, @castilloneil. We definitely understand the urgency of your concern, though we can't provide you the exact time of completion, we are closely monitoring the case and sending follow-up reports. We ask for your patience and understanding. Thanks! - Beth
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PLDT Cares
PLDT Cares@PLDT_Cares·
@castilloneil We're really sorry for the hassle, @castilloneil. Allow us to fix the issue. Kindly send your account details via DM for your privacy. We'll wait for your message. Thank you.
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Keşfet

@flyPAL @CABPhilippines @DOTrPH @MandaluyongPIO @PLDT_Cares @PLDTHome @talk2GLOBE @elonmusk