Complete Care Shop

@Ravenjo27201960 Good morning, Thank you for your message. Regrettable, we are unable to send a private message to discuss this further. Could you please call us on 01772957556. Kind regards, Lisa-Marie.

@ccsmobility when buying a very exploited wheelchair one of the most important things to consider is aftercare. How long is it usually between reporting a fault and the fault being rectified ?

Recent X changes mean that you might not be able to contact us. If you have any queries, please email our customer service team directly on customerservice@completecareshop.co.uk with the following information: Name: Address: Nature of your query:

@Felix_F_Fern Good afternoon, Thank you for your tweet. We have just sent you a direct message with an update. Kind regards, Lisa-Marie.

@MarkySaysThis Good Afternoon, The email address you need is enquiries@london.nrs-uk.net. In the email you would need to confirm your full name and address. Please accept our sincere apologies for any inconvenience caused. Kind Regards Judi Healthcare Pro

@NRSHealthcare Please provide complaints email as matter of urgency. Not on website - only have form with word limit. Serious complaint for someone whose disability equipment meant to be urgently replaced.Didn't turn up several times. Then told @CamdenCouncil no one in. Untrue.

@anniefordx Good Afternoon, Thank you for your tweet. We are glad to hear how happy you are with the products we provide, we hope this stick meets up to your expectations! If you have any questions at all please feel free to contact us again. Kind Regards, Pia Complete Care

@DanielMcmorrow @CCS_Help Good morning, Thank you for your tweet. Are you able to send us a direct message with your email address and we will check our records. We look forward to hearing from you. Kind regards, Lisa-Marie. Complete Care Shop.

@ccsmobility @CCS_Help When I asked for my account to be deleted it didn't give you the right to keep emailing me junk.

@TheHawkeward @official_throne Good morning, Another wonderful purchase! Thank you for sharing again! Kind regards, Lisa-Marie.

Hands are really stiff and sore today so it's lucky I was gifted this bendable, easy grip cutlery! @official_throne @ccsmobility ftw!

Gifted this top by someone via @official_throne. Thank you!

@TheHawkeward @sensorydirectuk @official_throne Good morning Hawke, We are happy to learn that this has been well received and, as you mentioned, was life-changing. We hope you have more items available on Throne so we can keep improving your life - we do not want to make you cry though! Have an amazing day. Lisa-Marie.

@sensorydirectuk This anon gift from @official_throne and @ccsmobility has honestly changed my life. Almost didn't need to turn the shower on because of the happy tears! Thank you.

@breen6_breen @NRSHealthcare @CarersTrust Good afternoon Mr Breen. We are sorry to note that you have not had correct information from NRS. We trust that you have now received your chair, however if there are still issues with your delivery, please let us have your postcode and we will be pleased to investigate this.

@NRSHealthcare @CarersTrust W10 5HF I am expecting a delivery of a recliner chair Today I contacted customer service several times then at 6.30pm they told me I would be next on delivery list! It’s now 9.20pm no one has turned up? Can you confirm someone will deliver before 10pm?

@teryntarrontino Good Afternoon, Thank you for your message. We are sorry to hear that you feel you have received a poor service from ourselves. We will look into this for yourself and see what we can do to resolve this matter. Kind regards Liam Complete Care Shop

@ccsmobility Poor after sales service after we identified fault with Actuator on Ergo Medley Bed. Its almost 2 months why are you dragging this out after initially denying that the bed came from your supplier Invacare, despite all the evidence long winded emails & no action

#ICYMI: Daily living aids provider @ccsmobility has launched a new Occupational Therapist (OT) Recommended range that is designed to meet the “highest clinical standards”. Read here: bit.ly/3IAhAY2

@Bolt_451 Good evening, Thank you for your message. I would advise to measure the distance between the floor to the elbow wrist, as the measurement may differ even for people of the same height. Then take the measurement from the handle to the cuff. Kind regards, Jawwad

@ccsmobility Hi, are your extra long crutches suitable for someone 6'6/198cm?

Have your say in creating a nation where everyone's enabled to live independently for as long as possible. By taking part in our survey you'll get 20% off your next purchase and a chance to win a £500 voucher to spend on our website. Fill in the survey👉 bit.ly/3txDBhJ

@Norwich_beauty We request you to kindly email our product advice team productadvice@completecareshop.co.uk Kind regards, Sharon

@ccsmobility We already have the wheelchair. Just needs better wheels! If I purchased these would they fit? completecareshop.co.uk/mobility-aids/…

@ccsmobility , do you sell mountain bike style wheels for Ergo Lite 2 Self Propelled wheelchair, please?

To celebrate Occupational Therapy Week, our in-house team of Occupational Therapists (OTs) have some great OT Hacks to give you and your loved ones help to lift up your everyday and live independently. If you want more #OTHacks, head to otlifehacks.co.uk #OTWeek2022

It’s World Occupational Therapy Day! We spoke to Rachel Hutchinson, Clinical Services Director, to find out more about what our in-house Occupational Therapists do and how they work to help people live their best lives. Read the full article 👉 bit.ly/3DdS0Eb

@HubbardHubbard5 @NRSHealthcare Sorry this matter has not been resolved. I note that we have request you send a direct message to us. If I can request that you do this including the order details, Postcode and full explanation of the issue and we will be happy to help. Kind Regards Janet

@NRSHealthcare My original message from June. I am currently using a power chair that is causing physical damage to my neck and back as well as the batteries lasting only 1 mile. This has been going on for some months now, with each day causing further damage and discomfort.

@NRSHealthcare are you sure that you ‘support our service users and focus on their clinical and lifestyle needs every step of the way.’ ??? It certainly doesn’t appear that way. More harmful than helpful. Communication zilch… @CHCPHull @nhshull @NHSuk @DisRightsUK @sajidjavid

Her Majesty Queen Elizabeth II The death of Her Majesty The Queen has deeply saddened us all and we offer our sincere condolences and heartfelt sympathy to The Royal Family at this time. Her passing marks the true end of an era.

@jacquimorley @EllisHealthcare Good Afternoon Thank you so much for the kind words! We always endeavour to provide excellent quality at reasonable prices. The good feedback is greatly appreciated. Kind Regards Dylan Complete Care Shop

If you find it difficult going to the toilet, you are not alone. Our occupational therapists have tips to give you the confidence to use the toilet independently. Did you know our in-house OT team provide you with free product advice? Find out more 👉 bit.ly/3cuNNlU