@MetroBank_Help Hi, i cant ring though as i dont have a uk sim. I am travelling for month so I cant phone otherwise ill be charged. Can i talk to someone over dm?
@charcol10121 Hi there, I am sorry to hear this. If you could please give us a call on 0044 203 402 8312 Mon–Fri between 9am and 6pm, someone from the customer service team will be able to take a look into this for you. ^MAA
@MetroBank_Help my card has been blocked for suspicious activity, but I am abroad and it is me. I rang previously and customer service said it would be fine, but now it’s blocked. Can you help me? My UK sim does not work so I cannot ring…
@Specsavers I accidentally made a top up order on my online easycare account for contact lenses. There was no confirmation button so I didnt realise what I did, I was just trying to see how much it would cost etc.
Could you help me cancel please?
@cineworld hi! Ive been charged for my unlimited membership for Feb, yet I had an email to say the Feb would be free due to the referral scheme I used when I signed up. Could you please help me get a refund? Thanks 🙏
@charcol10121 Hey Katie
You can speak to Cora by using the 'Need Help?' button, which you can find on the Cora page. Simply type the phrase 'help with my application' to get the appropriate support.
They can advise on the next steps. Mike