@AmericanAir lose our bags 🙃 for 4 days 🙃 and now refuse to pay the amount we are out of pocket for having to go and collect the bags rather than AA drop them to us directly #thanksAmerican#greatcustomerservice 🙃
@AmericanAir I have... on the phone you said you’d reimburse all costs to me, yet now your customer service rep is refusing to cover taxis to and from the airport - a trip that we wouldn’t have had to do, had we had our bags!
@British_Airways Hi BA, I understand you're experiencing large numbers of claims and complaints at the moment but do you have a rough timeframe that you will come back to me in please? Haven't heard anything back for a week and a half and don't know if this is normal or not...
@AmericanAir what is your contact number for Peru for lost bags. Lost bags in Miami, we’re in Lima flight number AA1307 so far no numbers on your website or info we’ve been given work - please help ASAP
@Ryanair are you going to be running the Stansted to Lorient flight this summer?? Need to plan holidays and you've not released flight schedule yet :( #helpplease