chetan Jhampaty

First @RockWithboAt harasses me for 2 weeks over a basic warranty claim, illegally refusing a refund or fair replacement. Now, when I try to track my official complaint (Grievance No. 9207446) on the @jagograhakjago portal, the site is completely blank! 😡

They have now offered the Nirvana Ion ANC Pro as a fair replacement. Consumers: NEVER accept a downgraded product in a warranty claim. If they don't have stock, they legally owe you an equivalent/upgrade or a refund. Know your rights and fight back! ⚖️🎧@jagograhakjago @consaff

UPDATE: VICTORY! 🏆 After 19 days of harassment and them repeatedly trying to force a cheap ₹1200 downgrade on me, @RockWithboAt’s head office finally called today. Once I filed an NCH Grievance and sent a legal notice, their "system limitations" magically disappeared.

@amangupta0303 @jagograhakjago @consaff #ConsumerRights #boAt #VictoryCelebration

@KartikKumar2509 @RockWithboAt @jagograhakjago @flipkartsupport Truth bhai consumer rights are just a joke for companies and official government peoples.Common people doesn't matter to them.@RockWithboAt stop exploitation of customers.@PiyushGoyalOffc stop letting companies exploit consumer rights.@amangupta0303 stop ignoring this #Corruption

@chetan0804 @RockWithboAt @jagograhakjago Bhai nahi leta koi action customer ko preishan kar rha hai @flipkartsupport

First @RockWithboAt harasses me for 2 weeks over a basic warranty claim, illegally refusing a refund or fair replacement. Now, when I try to track my official complaint (Grievance No. 9207446) on the @jagograhakjago portal, the site is completely blank! 😡

@consaff @PiyushGoyalOffc @amangupta0303 Boat again called me today and asking to accept the same 210 which is downgraded model. What's happening here everytime boat tweets and mails that they are trying to solve this at earliest and says they are transferring this issue to higher desk but what happens same@RockWithboAt

Are brands taking advantage of broken consumer portals? How are common citizens supposed to get justice if the tracking system doesn't even load? Please look into this! 👇 @consaff @PiyushGoyalOffc @amangupta0303 #ConsumerRights #boAtScam #NCH #GrievancePortal

If you can't replace it, you MUST upgrade or refund+compensate. NCH Grievance #9207446 is filed. 48 hours left before I take this to Consumer Court. Know your rights! ⚖️👇 @amangupta0303 @jagograhakjago @consaff @RockWithboAt #ConsumerRights #boAt #UnfairTradePractice #BoatScam

Look at how @RockWithboAt handles warranty claims! First, they try to force a cheap, downgraded model on you. When threatened with legal action, they suddenly claim "inventory unavailability" and say they "don't have the option to refund." Corporate policy does NOT override Law.

@RockWithboAt I won't choose those two either till I get compensation or higher model in respect of price and model. @amangupta0303 @ABPNews @ConsumerHelp_ @jagograhakjago @MLJ_GoI

@chetan0804 We understand your disappointment. According to the team's update, we can provide the Rockerz 301 ANC in Onyx Black or the Airdopes 161 ANC in Elite Black as a replacement. Please let us know your choice so we can proceed accordingly.

I wanted to replace an order and it's out of stock. My order is already picked up. Now they saying we cant refund, you have to wait for it to come back in stock. Howevr policy says otherwise. Regretting buying boat. #lostinnirvana @amangupta0303 @RockWithboAt

@RockWithboAt I have filed grievance redressal to consumer helpline. I will never accept downgraded models I want compensation now or high model in price too. You guys have harrassing me. @ConsumerHelp_ @amangupta0303 @jagograhakjago

@chetan0804 We acknowledge your concern, but after confirming with our team, we can provide you with either the boAt Rockerz 301 ANC in Onyx Black or the Airdopes 161 ANC in Elite Black. Please let us know your preference, so we can proceed accordingly.

"Extremely disappointed with @RockWithboAt. Claimed warranty for my Rockerz 255 ANC (Price: ₹1800), but I'm being forced to accept Rockerz 210 ANC (Price: ₹1500) as a replacement. Why should I take a degraded version for YOUR faulty product? I want the same model or an upgrade

@RockWithboAt Kindly tell how you are telling u don't have that in inventory? I can place same order from Boat official website!. Why r u guys scamming in name of warranty . I need compensation or upgraded models of higher cost. I have filed an grievance redressal to consumer helpline.

@chetan0804 Hi Chetan, we acknowledge your disappointment. As per the update from the team, we can offer Rockerz 301 ANC in Onyx Black or the Airdopes 161 ANC in Elite Black as a replacement. Kindly inform us of your preference, so we can move forward accordingly. -Adi

@RockWithboAt Don't teach me what's the usage of that product for me! I would understand that better. And the price I gave for that product is far more those products u r offering to me, how is that possible, and what are the various other factors you quoted. Don't forget indian consumers laws

@chetan0804 Hello Chetan, we apologize for the inconvenience and fully understand your concerns. However, this is the best replacement we can provide, with alternative options based on product usage, pricing, and various other factors.

@RockWithboAt Company can't give downgradrade the model! It's been 2weeks don't harash I am not letting this issue go easily I need same working model or an upgraded model. #boat #boatscam @amangupta0303 @ConsumerHelp_ @jagograhakjago @BBCBreaking @cnnbrk @ABPNews @RockWithboAt @NDTVProfit

@chetan0804 Hello Chetan, we regret the inconvenience caused. Our team can offer you boAt Rockerz 301 ANC Onyx Black or Airdopes 161 ANC Elite Black. Do share your preference with us here for further action. -Dia

@RockWithboAt As I can see diya boat have stock of nirvana zenith, nirvana ion , nirvana x and 525 anc too which r upgraded version of what I gave for warranty. As per consumer protection law company have to either replace the product or repair or upgrade the model. @ConsumerHelp_

@RockWithboAt @RockWithboAt @amangupta0303 please contact me faster..it's more than 30hrs you told u will contact me. this issue has been stretched for 3weeks... How long? It's a harassment to me!#help @ConsumerHelp_ @jagograhakjago @MLJ_GoI

@chetan0804 Hi Chetan, we sincerely apologize for the inconvenience caused. We have forwarded your issue to our dedicated team. Please rest assured that we will update you regarding your case within 48 hours. -Dia

@RockWithboAt How long will your team take to respond it's been more than 2 weeks! Take action fast on this issue please. @amangupta0303 @ConsumerHelp_ @jagograhakjago @RockWithboAt #boatscam #ScamAwareness #ScamWarning