scott martin

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scott martin

scott martin

@coffeenationguy

15 years creating the category of self serve coffee bars first with Coffee Nation and now Costa Express. All views are my own.

Buckinghamshire Katılım Eylül 2010
645 Takip Edilen388 Takipçiler
scott martin
scott martin@coffeenationguy·
@OxfordCity bewildering why you would send out Council Tax bills by email and on the same day run maintainence on the portal
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scott martin
scott martin@coffeenationguy·
@gwr full and standing room only from Oxford to Paddington again today. £45 for the privilege. I’m not quite sure how you continue to get away with such shambolic service
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scott martin
scott martin@coffeenationguy·
@GWRHelp Yes. But train utterly packed. It would have created a riot asking people to move.
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GWR
GWR@GWRHelp·
@coffeenationguy Hello Scott, sorry to hear this. Have you reserved a seat for your journey today? - Bradley
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scott martin
scott martin@coffeenationguy·
Standing room only again on the 07.57 Didcot to Paddington @GWRHelp And I’m expected to pay £40 for the privilege. Don’t know how you get away with it.
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scott martin retweetledi
BladeoftheSun
BladeoftheSun@BladeoftheS·
The BBC have suspended Gary Lineker until he apologies and agrees not to post anything critical about the Government on Social Media. If you stand with Gary Lineker against the Government and the BBC. RT and Like this post to show your support for him.
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MattressNextDay
MattressNextDay@mattressnextday·
@coffeenationguy Hi Scott, Apologies for the delay in reply. You should have received your refund last week. If you have any further questions, please contact our Customer Service team by calling 0333 006 9769, and we will be happy to help.
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scott martin
scott martin@coffeenationguy·
Don’t be fooled to buy from @mattressnextday I’ve never been so duped by great website but diabolic service.
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Costa Coffee
Costa Coffee@CostaCoffee·
Grab a free Costa Coffee on us. With love from Costa 💕 ☕️ T&C:costa.co.uk/terms
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scott martin
scott martin@coffeenationguy·
I’ve worked on many incredible projects in my coffee career and this was one of the most fun! lnkd.in/d9eXt6AK
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MattressNextDay
MattressNextDay@mattressnextday·
@coffeenationguy Hi Scott, We are still waiting for the item to come back to us. Once we receive the item, we'll refund you. Apologies again for the inconvenience caused.
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scott martin
scott martin@coffeenationguy·
@mattressnextday Sorry, but that’s not correct. You offered to deliver the item to my house and leave it by the front door. Not a particularly helpful solution following which we asked for a refund. This, I am still chasing.
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MattressNextDay
MattressNextDay@mattressnextday·
@coffeenationguy Hi Scott, We did try and redeliver the item to you again, but you said you wanted the order cancelled. If you want to take this further, then please contact our customer service team and they will be happy to speak to you.
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scott martin
scott martin@coffeenationguy·
@mattressnextday I’m afraid you’re wrong. It can fit - we are swapping like for like. Delivery team didn’t want to do it. Moreover customer service team appear equipped to defend not help. I honestly purchased because I want the product - but zero interest in finding a solution.
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MattressNextDay
MattressNextDay@mattressnextday·
@coffeenationguy We're sorry to read you're not happy with our service. Unfortunately, the delivery team were not able to get your order upstairs. We do advise you to check if the item will fit into your property before you order. Please contact our customer service team if you have any questions
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scott martin
scott martin@coffeenationguy·
Ordered a mattress from@@mattressnextday paid £45 for premium delivery. Spent nearly £2,000! Apparently though they can’t deliver to upstairs bedrooms! Utterly shambolic and rude customer service with zero care to resolve the issue. Guess I’ll take £2k somewhere else??!!
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