Coinbase Support

@UTSnakeyes We just shot you a DM. Check your inbox and we'll pick it up from there.

@CoinbaseSupport Sent a message, haven't not got a response.

Hey @coinbase @brian_armstrong @CoinbaseSupport I been using your prediction especially for BTC. Last night I predicted BTC $71,584 and it closed at $71,592. I was looking at both the live charts and the benchmark averages you guys used. It hit well above. Went on customer support and now escalated 3 times for investigations and they even confirmed it (see screen shots). Please don’t rug pull me. What in the hell do you have to investigate about. Refund my original prediction + profit. Customer support literally confirmed and said the system incorrectly said no yet you are still investigating. Do better. Kalshi and Robinhood prediction never had these issues. Please help ASAP.

@DaleMont1785 Allow us to help you on this. Can you send us a DM so we can discuss the asset in question? twitter.com/messages/compo…

@coinbase @coinbase your site is a scam, its been 2 months since I bought fake coins and you are still acting as if you didnt create the fake coins in question. Well coinbase, those coins were only offered on your platform even has your little symbol next to it. How do you explain that?

Guys say 'time to lock in', and then just scroll X

@kingtim051 We're here to help with your login. Please DM us so we can look into this for you right away. twitter.com/messages/compo…

@CoinbaseSupport Are you a robot! Are you for real.

Using third‑party tax software? In many cases you can use Coinbase data instead of typing every trade by hand: ✅ Download CSVs from your Coinbase account ✅ Connect directly to supported partners where available ✅ Keep organized records for past years How to export and share your data safely with tax tools: help.coinbase.com/en/coinbase/ta…

@_Talonzi_ You can check your mobile privacy settings to ensure message requests are enabled. If that doesn't work, try refreshing the app or switching to a desktop browser. twitter.com/messages/compo…

@CoinbaseSupport If I click on this it disappears. Let me triple check my settings but something isn't quite right. @brian_armstrong

@_Talonzi_ Heads up, we just sent you a DM. Check your Chat Inbox or Message requests tab, and we'll pick it up from there. twitter.com/messages/compo…

@CoinbaseSupport @brian_armstrong I hope you're seeing this thread. I've basically had to start my digital life over after a phone issue where I had to get a new number and email address because of two step verification. I cannot access my @coinbase account. This account is new also.

@_Talonzi_ You can send us a DM now by clicking the button provided below.

@CoinbaseSupport I can't log into coinbase to even chat with the AI agent to address this. You definitely need a telephone number for situations like these that life throws.

@jajaja123455925 Appreciate the feedback. We’re sharing this with the team. If you’re interested in discussing this further, send us a DM.

@coinbase @CoinbaseSupport really need to add joint accounts for the credit card. Not supporting this makes it unusable for married couples. Impossible to manage a household budget if you are forced to keep separate accounts.

@AtownBrown DM us so we can review options for your recurring buy.

Is there a way to purchase lendable bitcoin (cbBTC) using recurring buys @coinbase @CoinbaseSupport I don’t see it in the main app as a purchasable asset? Only @baseapp ?

@_Talonzi_ Drop us a DM, and we’ll help you recover your account and complete verification.

@coinbase Dear @coinbase my phone broke and I was also forced to change my email address and phone number. There's no way I can sign into my account or even contact anyone about this. You asked for a picture of my license and my face to prove account ownership so that I can do.

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@free_legioner Glad it's sorted. DM us if you need anything else.

@CoinbaseSupport Ayfer 12 hours @coinbase solved my transaction.

@coinbase 5 hours and still no CRO in my Coinbase account. Transaction was “pending”, now disappeared. Hash says success, support useless. Not using this exchange again.

@SheLovedPurple Please DM us screenshots so we can review the authentication flow as soon as possible. twitter.com/messages/compo…

@coinbase your authentication process is broken! You presentation and visual tests, and your authentication process fails to acknowledge correct responses 9/10 times. For example, the sound of bees: you give three choices, one of which is very clearly a swarm of bees. It’s flagged as an incorrect response. Put the picture in the orbit - same thing. Not a great user experience!

@Dfffggg91607977 Send us a DM with more details. We'll review the charge and find out what happened. twitter.com/messages/compo…

@ChaelSonnen @coinbase @CoinbaseSupport Coinbase charged me $300 the past ten months and I’ve had zero transactions. Just scammed me on premium bullshit I clearly never used.

My advice is be very careful trusting @coinbase . @CoinbaseSupport is very slippery.

@jmmaeser Hi Jon! Please send us a DM with more details, so we can review this further and assist you. twitter.com/messages/compo…

@coinbase @CoinbaseSupport Help me understand why every time I sell a prediction, I see the sell price “including fees”, then lose another 5-10% after it sells. @brian_armstrong please help. (Small example video below, however it’s an issue every time)

@CleveRaMd We can take a closer look at what’s happening with this transfer by sending us a DM. twitter.com/messages/compo…

@Cryptonik__1 @siliconpug @coinbase Haven’t been able to transfer to my wallet off coinbase all day. Shit happens way too often.

Is @coinbase solvent? I just moved USDC into my coinbase account and they won't let me move it off coinbase for a week. Why? Never had this happen before. This is NOT the future of money.

@YourAlienMaste1 DM us so we can review the balance showing on your account securely. twitter.com/messages/compo…

@CoinbaseSupport Guys, what are you doing? Apparently after having an account for like 8 years you ask me to re-confirm my id via your app Fair enough But then after I do all this my balance is zero Which it isn’t Seriously terrible experience Any chance you can sort?

@bubblereach We'd love to look into your pending deposit. DM us so we can take a closer look. twitter.com/messages/compo…

8 hours with a debit card deposit and my money is still pending why @coinbase @CoinbaseSupport

@siliconpug We're here to help with your transfer. Just send us a DM and we'll review it. twitter.com/messages/compo…

@brouk_16 Send us a DM and we’ll help get you back on track. twitter.com/messages/compo…

What does it even mean? I can’t even withdraw my money @coinbase P.S I’m in country where Coinbase is operating and everything was ok few month ago

@SBacik86415 DM us with more details so we can secure your account right away. twitter.com/messages/compo…

Told to get Coinbase Stocks into more people’s hands. Here, catch.