Converge Support

Need help, Ka-Converge? Here are all the ways you can reach us:

@megamckinleyhil Hi @megamckinleyhil! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page (twitter.com/ConvergeSupport) so I can assist you with your concern. Thank you.

@ConvergeSupport @ConvergeSupport is there a servixe interruption in Newport area?

Nakararanas po kami ng pansamantalang problema sa IPTV channels ng Converge Xperience Hub. Inaaksyunan na po ng aming technical team ang sitwasyon upang maibalik ang serbisyo sa lalong madaling panahon.

@Haru82593775 Hi Haru! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport. Thank you.

@ConvergeSupport marami kayong kasabay nung naglipat ng kable dito sa may anabu pero bakit sila may connection na kahapon pa kayo hanggang ngayon wala parin. Hindi niyo naman ibinabawas sa binabayad namen tong mga araw na wala kameng koneksyon tas kung mag message kayo kapag payment grabe

@ConvergeSupport 48 hrs na kameng walang maayos na connection. Hindi na kame makatrabaho ng maayos

@FrancisDorobo Hi @FrancisDorobo! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport Hello. May issue na naman po ba ang mariveles bataan? 1mbps lang speed namin at ping 900ms. Napakadalas naman magka-issue ngayon dito.

@ConvergeSupport Ano problema sa mariveles bataan? May node/olt issue ba? Kanina pa ito 6am ng umaga may 5, 2026

@mayang806 Hi @mayang806! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page (twitter.com/ConvergeSupport) so I can assist you with your concern. Thank you.

Uy @ConvergeSupport anyare na naman dito sa mariveles bataan area?!

@EjayMirand20 Hi @EjayMirand20, we apologize for the inconvenience. For assistance and to protect your data privacy, please send us a direct message at x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

@MAquino25 @ConvergeSupport Grabe naman yan umabot na ng buwan. Ganyan talga response nila kapag site visit dahil sunod sa queue mga technician at sila ang magbibigay ng update through call kapag papunta na. Lagi mo lang siguraduhin na active ticket mo para masigurado na may pupunta.

Need help, Ka-Converge? Here are all the ways you can reach us:

Kindly disregard the text message you received if you did not request any plan upgrade. Upon checking, your current subscribed plan remains FIBERX NETFLIX 1798, and there are no confirmed upgrade requests reflected on your account at this time. Thank you.

Hi! Thank you for reaching out to us. Kindly check the DM I sent for further assistance. Thank you!

@Haru82593775 Hi @Haru82593775! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport sent you a ton simula kahapon pa puro ticket. hindi kayo nag aupdate, wala rin kayong urgency, sobra ang abala na ginagawa niyo

@taeluv__ Hi @taeluv__, thank you for reaching out to us. We sincerely apologize. To properly assist you with your concern and ensure your data privacy, kindly send us a direct message using this link x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

@ConvergeSupport ANO PONG BALITA? 1 WEEK NA KAMING NAGFFOLLOW UP SA SINASABI NYONG TECH NA MAGAAYOS NG INTERNET?!!!

@timmakki_gw Hi @timmakki_gw, we apologize for the inconvenience. For assistance and to protect your data privacy, please send us a direct message at x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

@gonzagayangg @ConvergeSupport Tag nyo si @TheFiberMaster CEO nila.

Imagine being disconnected for 3 days because of a relocation request you already cancelled a month ago. Every follow-up with @ConvergeSupport ends with the same scripted response: “forwarded to the higher team.” No accountability. No urgency. Just terrible customer service.

@gonzagayangg Hi @gonzagayangg, pasensya na po sa naging experience ninyo. Para matulungan po namin kayo nang maayos at maprotektahan din ang inyong data privacy, please allow us to assist you by sending us a DM sa aming support page: x.com/ConvergeSupport. Thank you po!

@timmakki_gw Hi, @timmakki_gw! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. Kindly send us a DM para po ma-check namin ang inyong concern. Salamat po!

@TheFiberMaster @ConvergeSupport @ExperienceCNVRG Katatapos ko lang sa call ng CS, yung mga Supervisors/Managers daw nasa meeting kaya di pwede kausapin. Sabihin nyo mga duwag at incompetent overpaid clowns sila. Bigay nyo sweldo mga yan sa mga frontline agents nyo!

We celebrate this milestone of breaching the three million subscriber mark with our customers. This demonstrates our commitment to provide world-class connectivity to the broadest number of our people, especially those in the unserved and underserved communities.

@jom_mallari Hi @jom_mallari, thank you for reaching out to us. We sincerely apologize. To properly assist you with your concern and ensure your data privacy, kindly send us a direct message using this link x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

@ConvergeSupport DOWN FOR 3 DAYS. WHEN DO YOU PLAN THIS TO RESOLVE

@avillajoaquin Hi @avillajoaquin! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport I have. Multiple times @ConvergeSupport

@ConvergeSupport 5 days with no internet. Every follow-up gets the same “please wait, technician will visit soon” script. Still nothing. Paying for a service I can’t even use while customer support plays hide-and-seek disconnecting calls and chat with zero accountability😩😩😩

Hi @ventura_eidan! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@timmakki_gw Hi @timmakki_gw, we apologize for the inconvenience. For assistance and to protect your data privacy, please send us a direct message at x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

@Ellen61771370 @ConvergeSupport Tag mo si @TheFiberMaster CEO ng CNVRG.

RED LOS since last week Monday MAY 11. It's been a week now yet NO PROGRESS AT ALL!!!!!! @ConvergeSupport

@GonzalesMa69846 Hi @GonzalesMa69846, thank you for reaching out to us. We sincerely apologize for the inconvenience this issue may have caused. Allow us to assist you by sending us a PM on facebook.com/ConvergeSupport. Thank you.

@jaketan42865973 @Dadbod_9 @ConvergeSupport @ExperienceCNVRG tapos sabayan na din ng follow up sa mismong cs support nila. Palagi talaga namin sila kinukulit para lang maprio yung tiket namin sakanila eh

@ConvergeSupport @ExperienceCNVRG Halos mahigit 24hours n kmi walang internet ang, hirap nyo contakin na delay lng ng reply d n kau mg rerespond

@Haru82593775 Hi @Haru82593775, we apologize for the inconvenience. For assistance and to protect your data privacy, please send us a direct message at x.com/ConvergeSupport or twitter.com/ConvergeSupport. Thank you.

grabi naman yung isang buong araw kaming walang net dito sa imus @ConvergeSupport hanggang mamaya pa? paano ang mga trabaho namen?