@HelpdeskMCA21V3
FO_202607092638758
I do not get OTP on my mobile. I am an NRI and trying to file IEPF form - 5. Please look into this and resolve this issue. I have complained multiple times but it has not worked
@HelpdeskMCA21V3 Hello, they say issue is resolved when it is not. I have specifically mentioned I am a REGISTERED USER not a company and they ask me to get a new DIN. I am not a company but a regular registered user trying to file for IEPF from -5 but do not get MOBILE OTP
Helpdesk - MCA21V3 @HelpdeskMCA21V3
FO_202606082555186
DEMAT VALIDATION FOR IEPF FORM - 5 STILL COMES BACK AS "TSCHNICAL ERROR" WAS ASKED TO CONTACT NSDL...THIS I THEIR RESPONSE
MInistry Of Corporate Affairs @MCA21India
FO_202606082555186 Demat Validation for IEPF form - 5 still comes back as technical error. Was asked to contact NSDL...this is their response...please help and resolve.
@MCA21India
FO_202606082555186 How long will it take to fix the issue of DEMAT not VALIDATING for filing IEPF Form - 5
It has been almost a week. This is highly inefficient
@ArunPalSingh@HelpdeskMCA21V3 They say it will take another 24- 48 hours for them to respond. it's weekend already...they say they have downgraded me from a business user to registered user when I was never registered as business user. Have reopened the complain
@cooking66409@HelpdeskMCA21V3 In our case they provided a response - if nsdl talk to nsdl if cdsl talk to cdsl, mca shows response only. I am too numb to say anything.
@naveemsed@HelpdeskMCA21V3 They said it's resolved when it is not. Have reopened the complaint. it's already weekend so nothing is going to happen till next week.
Due to a fire incident at the MCA Data Centre site, an unscheduled switchover to the Disaster Recovery (DR) site was undertaken as a precautionary measure. As a result, some MCA services are yet to be fully restored.
We regret the inconvenience caused and appreciate your patience and cooperation while restoration activities are being completed.
@cooking66409 Dear Stakeholder,
Please raise a ticket with all necessary details and share the ticket number with us so that we can look into the matter.
@HelpdeskMCA21V3 FO_202606082555186
This is a backend NSDL/CDSL API handshake timeout following the recent server outage. User Profile has already been successfully updated to clear tokens. Requesting Technical Tier 2 Team to manually flush the data validation lock on User ID:
@MCA21India IN THE PROCESS TO FILE IEPF 5 FORM . I DO NOT GET EMAIL OTP. I AM IN USA. WAS GETTING OTP TILL FEB. BUT THEN IT STOPPED. AND THERE IS NO VALIDATING OF NSDL DEMAT A/C. SHOWS*TECHNICAL ERROR OCCURED. PLEASE TRY AGAIN*.. KINDLY RESOLVE AT EARLIEST. THANK YOU..