Cool Cats Help & Support

@jolittle_ @JARVIS_nfts @mervxxgotti Hello! Have you sent an email to merch@coolcatsnft.com?

Cool Cats

@Pequelord @coolcatsnft @AnserPatris @cloncast I’m so so sorry to hear this :( unfortunately there is nothing we can do in this instance, but we recommend reaching out to OS and reporting the lost asset

Can the @coolcatsnft fam try to help @AnserPatris to recover his cat or at least show some empathy as he’s going through a terrible moment because of this awful situation? Please @coolcatshelp @cloncast 💚💚💚

@0xDIS I am still here!

@CryptoPhoenix2 @coolcatsnft @mervxxgotti Confirmed

@coolcatsnft and @coolcatshelp can you confirm if @mervxxgotti has been hacked or are they sending messages to some of the poster competition entrants?

Maintenance complete! If you have an issues accessing the game please refresh! Happy questing!

GM! Cooltopia will be undergoing a 30 minute maintenance at 11:30am EST today. Thank you for your patience 🙂

@Schmitty101 Hello! Which Pets appear as eggs but should be in final form?

It's a GM! Cooltopia will shortly be undergoing maintenance in preparation for the comic mint. This will last until 3pm EST, at which point the comic will be available to purchase. Thank you for your patience 🙂

Maintenance complete! Please note that if you accessed Cooltopia within the previous 24 hours, you may see the error: "Not authorized to access this resource" If this appears, please simply refresh and restart your browser, and reconnect to Cooltopia. GM 🌞

Gm! There will be a ~3 hour Cooltopia maintenance scheduled for next week, Tuesday, September 20th, starting at 1PM BST / 8AM EST! Thank you for your patience :)

@iamdsesto @ARC8App We apologize for this! This was left to Arc8’s end, but we will be sure to prioritize this next time ☺️

@coolcatshelp @ARC8App It's something I would consider for future games and collabs. Or, at least, share it with the community beforehand, so that we do not need to hit the wall and investigate what's happening on our own. We can do better.

Have fun with @ARC8App today! Be sure to read their 🧵 on wallet connecting as well!

@Nick_Walden @Tasty_Snackz @coolcatsnft @ARC8App Truly sorry about this. Have you connected with the @ARC8App team in their Discord? They have been helping players manually with this issue.

@Tasty_Snackz @coolcatsnft This is super disappointing @coolcatsnft @coolcatshelp & @ARC8App... Do you not want & encourage your users to be as safe as possible in web3? I love CoolCats, but it's honestly pretty pathetic and disrespectful to so many CoolCat holders

FYI for all the @coolcatsnft having issues connecting their wallets to ARC8 for the competition -- they don't support hardware wallets. Looks like I will be sitting this one out 😢

@iamdsesto @ARC8App @ARC8App has been helping users with this in their Discord!

@coolcatshelp @ARC8App Hi! Wallet pairing with Ledger does not seem to be working :( Any workaround so that we can opt in to the prizes too?

@iamrobotbear @LVSpike420 @kduck_nft @coolcatsnft @ARC8App You will have to contact @ARC8App directly as they have been helping users in their Discord with this!!

@LVSpike420 @kduck_nft @coolcatsnft @ARC8App .@ARC8App @coolcatsnft @coolcatshelp Yeah, I'm a bit confused. On the web, it seems to recognize my Ledger connection. In the app itself, it doesn't seem to have any support. Bummer. Confused about what I can win/participate in?

Tbh I’m loving the @coolcatsnft combinations game on the @ARC8App Maybe it’s the nerd in me or maybe it’s the competitive side or maybe both 🤔 (Tip: Swap a little $MILK to $GMEE on polygon & send to your Arc8 wallet (find addy in app) to get you started)

Maintenance complete! Our dev team has finalized upgrades to Cooltopia’s server infrastructure. If needed, please remember to refresh your browser next time you access Cooltopia. Thank you for your patience :)

Gm! There will be a ~1 hour maintenance scheduled for tomorrow, Wednesday, September 7th, starting at 3PM BST / 10AM EST. During this time, you may see “Service is currently unavailable” displayed on the Cooltopia site. Thank you for your patience :)

Maintenance complete! A new boss quest is now available. Good luck defeating the King Crab!

Cooltopians! We hope you’re having a restful weekend! There is a ~2 hour maintenance scheduled for tomorrow, Monday, Sept 5th, starting at 1PM BST / 8AM EST. More info will be released once the maintenance is complete. Thank you for your patience :)

Maintenance complete! Our dev team has successfully implemented upgrades to Cooltopia’s server infrastructure. Please remember to refresh your browser next time you access Cooltopia, if needed. Thank you for your patience :)