CORSAIR Support

@VorpalChicken Yes, DM us a bit more information and any questions you may have. Thanks!

@CorsairSupport Hi Corsair support, I'm trying to sort out an RMA but your chatbot keep's crashing can you help out?

@DoxDrac @CORSAIR I would like to have a ticket created to look into this further. Can you DM us your name and email? Thanks!

@CorsairSupport @CORSAIR how are you not fixing these things. You are so proud of your eco system, yet since some is on the webhub it's no longer a eco system. This shit rarely work for me. Please just give the keyboard access to icue. Just like you started with. Atleast it works

@withaere Thank you for bringing this to our attention. Our systems team would be glad to assist in troubleshooting this with you. Please DM us your ticket number if one has been created or your name and email and I can have one set up. Thanks!

@CorsairSupport Hello, I have a custom gaming computer shut off while gaming. The computer won’t turn on the power supply makes a click sound only lights will come on is the green light on the motherboard. Does this mean the power supply went out?

@Yossb_ Hey there, I was able to find your DM and have replied. Look forward to helping you with this. My apologies for the experience. -JG

@CorsairSupport El día 7 de enero recibí una memoria M.2 que compré directamente de ustedes por la app de Amazon, el 20 de abril la memoria me falló, 4 meses duró la memoria, intento realizar el proceso para un reemplazo o devolución y el proceso es complicado, no recibo respu

@CORSAIR @iRdMoose So sorry to hear this. Please do DM us your email address so we can look into this for you. -JG

@iRdMoose Have you spoken to @CorsairSupport about your experience with iCUE?

Headset & Mic - @CORSAIR Mic - @rodemics Stream essentials - @elgato Keyboard - Amazon cheapo Which keyboard do I upgrade to???

@DoxDrac @CORSAIR @DoxDrac

@DoxDrac @CORSAIR Hey there! Which keyboard are we having issues with?

@XEnderX666 @XEnderX666 I would be glad to look into this. Can you DM us your name and email? Thanks!

@CorsairSupport bonjour serait t'il possible davoir là note de mise a jour du vanguard 96 pro du 20/04/2026 version 2.6.153 merci a vous !

@swain_tyler Thank you for reaching out. We would be glad to assist with this. Can you DM us your name and best contact email? Thanks!

Hi @CorsairSupport — I’m working on a Vengeance i7400 (CS-9050046-NA). The BIOS update file is no longer available on your downloads page and the board won’t accept standard MSI BIOS files due to OEM signing. Can you provide the latest BIOS file or point me to where I can get it?

@Adronicus1 @CORSAIR Apologies for my delay. I would be glad to help you. DM us your name and email and a bit about your experience with your power supply. Thanks.

@CORSAIR @CorsairSupport I can’t provide a ticket number, because the corsair website support chatbot won’t actually provide one. Please @CorsairSupport can a human actually help me out here.

@CORSAIR support is a scam. My Corsair PSU died in under a year and I’m fighting with their chatbot to start an RMA. Refuses to let me talk to a human and keeps pretending like it already handled my issue. Fix your support system @CORSAIR

@Kicker_83 Thank you for reaching out. Feel free to reply with or DM us your ticket number so we can look further into this.

@Me12984 Hi! Using an HDMI to HDMI is a supported configuration on the XENEON EDGE.

@CorsairSupport dear Corsair i wanted to buy the XENEON EDGE but my GPU only has one display port an my monitor uses that. Is it a problem if I use an HDMI to HDMI cable? Sorry if I double posted but I couldn't find my previous msg.

@ashishbhatt06 Thank you for reaching out. I unfortunately do not have stocking information. It is not recommended to use multiple kits together. Feel free to send us a DM for further assistance if needed. corsair.com/us/en/explorer…

{1/2} Hi @CorsairSupport 👋I’m a customer from India trying to find Corsair Vengeance LPX 8GB DDR4 3000MHz (CMK8GX4M1D3000C16) but it’s out of stock everywhere checked multiple retailers/resellers.

@biggie2316 @biggie2316 I have located your ticket and have left additional notes to be reviewed. Please await further information from your agent via email. Thank you.

@CorsairSupport I do not know or understand what is going on but I am on my 3rd xd6 RGB pump since September of last year and I can't seem to get support to get these issues fixed .I have defective products and by the time emails are done it takes 3 months to get it fixed

@biggie2316 Thank you for bringing this to our attention. I would be glad to have this case reviewed. Please share your latest ticket number. Thanks!

@cloviz068 Thank you for reaching out about this experience. Please DM us your name and email if a ticket has not yet been created to address this. Thank you.

@CorsairSupport i have 1 stick of dominator ram that no matter what i try the rgb just doesnt light up. Its the Dominator Titanium RGB DDR5 RAM 64GB (2x32GB) DDR5 6000MHz. Ive moved it to different slots and no matter what the rgb just doesnt wanna light up. Even got a new motherboard to test.... tge pc detects it but come on.....rgb....

@4mesa8_Master Hi! This should also be included if all keys are selected. If this continues after a reset of the keyboard please DM us for further assistance. Thank you.

@CorsairSupport Hello. I recently purchased a K70 CORE TKL WIRELESS. I changed the LED colors using iCUE, but the Enter key is the only one that won’t change from green. Is this by design? If there’s a way to change it, please let me know.

@msomeguy Hi! The headband portion for the VOID Elites does not remove. I would recommend a light dish soap solution for cleaning.

@CorsairSupport I have an old pair of Void Elites that I would like to wash, but your article (corsair.com/us/en/explorer…) does not say whether the band cushion is also removable, and does not specify whether dish soap or laundry detergent is preferred. Could you clarify please?

@Scoutp1_ @CORSAIR Thank you for reaching out with this video. Please send us a DM of your name and email for assistance of this fan.

Hey @CORSAIR @CorsairSupport I wouldn't expect one of my QX fans to die 2 years in? What gives?

@mustapha_tts @CORSAIRFRA @DHLGlobal @DHLExpressFr Thank you for providing your ticket number. I will be having this reviewed by the appropriate team. Please await further updates via email. Thank you

@CorsairSupport @CORSAIRFRA @DHLGlobal @DHLExpressFr Hello my RMA replacement shipment (Waybill: 6853476162 / RMA: 2008842850) has been 'On Hold' at Amsterdam Customs since March 18th (8 days). I have not received any updates or requests for information. My computer is down and I am kindly asking for your help to investigate why this shipment is delayed and provide an update. Thank you. 🙏 #Corsair #DHL #RMA