Online Instacart Support
11 posts
Here's the @walmart @Instacart return policy. Why was my even exchange of an item that is less than $5.00 denied? I had the Instacart receipt!
@Instacart I ordered an Italian sub from Publix and was delivered a chicken tender sub? Wtf
@WallStreetApes I have never ordered from those food apps. One time I tried Instacart at the beginning of covid from Kroger and that was the last time. The shopper was awful. There was no communication or common sense.
@Instacart @InstacartHelp I followed the instructions on how to edit and remove items on an order placed and the edit didn’t update successfully as proven by the agent I spoke to. Had to call. She said there would be a recalculating charge. Not fair.
I even had supervisors review it and confirm I completed the correct amount of batches tor the promo. Now they’re saying it’s a “stuck batch” but still haven’t paid me its been almost a week! Should I sue them? let me know what you think! @Instacart @InstacartHelp
This is how @Instacart treats its Diamond shoppers. 3 days of being ignored. No answers. No resolution. Still unable to work properly. @InstacartHelp @fidjissimo — is this the support we’re supposed to rely on?
@mikemorhaime I accidentally ordered the year subscription of instacart so I called to cancel and get a refund. He tried to tell me he would do it of I signed up for a month to month contract instead. He also told me I had to go into the app and sign up for it first before he would. He lied.
@fidjissimo It’s Jessica Solsona again! I have a good rating and good reviews and good shop quality! The 5 years that I’ve been working for Instacart was the best years of my life! I really want my job back. I don’t understand what I did. There is no proof of what they said I did
I had the worst Instacart grocery delivery this a.m. The shopper/delivery woman left my groceries at the entrance to the wrong building & took off. She was instructed repeatedly that someone would be meeting her w/ a cart. After dropping & leaving, she never answered again. 😠
@InstacartHelp @popstarr65 im trying to find out why my account was closed? i have $602 credit in it. I have filed a complain with the BBB after trying to speak to customer service to resolve it.
@Instacart Shopper account restricted from multiple stores with no way to contact support. This is affecting my income. Need immediate help! I have no prior emails stating anything in that manner and it’s literally impossible to get in touch with anyone at the company
