Cricket Support

@HSacafuentes Hi Hilario! Please send us a direct message with more details about your concern. We’d be happy to help you. 👍

@CricketSupport I'm here

Baltimore, get ready. A member of The Vision is headed your way for our next appearance... 👀🔥 Any guesses?

@OneVeteran34831 Hi there! We’d gladly help you if you need assistance with your Cricket account. Feel free to send us a direct message with your Cricket phone number for further support. 👍

@CricketSupport just wondering where on the site is account balance. no specific help

Very 5G Fast, Very Reliable 💚 Come meet @DanhausenAD in Detroit! We Love That Danhausen 🔥

@reddevil6620 Hi there! We’d gladly help you if you need assistance with your Cricket account. Feel free to send us a direct message with your Cricket phone number for further support. 👍

@Cricketnation Hey Cricket, I bought a Samsung tablet, a cover and a protective glass for the tablet + added another line & the rep told me it would cost me $220 out the door. So why do I have a charge for $268 on my credit card? #instorefibbers

@OneVeteran34831 Hi there! We’d gladly help you if you need assistance with your Cricket account. Feel free to send us a direct message with your Cricket phone number for further support. 👍

@Cricketnation @DanhausenAD where can we see our account balance... cannot find on app or web based

@smackchillz We're sorry to know about your recent experience. Please send us a DM with your Cricket phone number so that we can take a closer look into this for you.

@CricketSupport my phone is off and I can not pay my bill what’s going on with you guys system

@JennKing1086666 Hi there! Please send us a private message with more details about your concern. We’d be happy to help you. 👍

@CricketSupport how can you have an insurance thing yet not look into them to make sure they have phones for replacements can't use your service if I don't have a working phone you too are a joke Walmart has my phone yet you don't go figure

@HeartMomof31 Hi there! We’d gladly help you if you need assistance with your Cricket account. Feel free to send us a direct message with your Cricket phone number for further support. 👍

@Cricketnation Worst service, I pay my phone bill and my phone still isn't on

@JennKing1086666 Hi Jenn. We understand how frustrated you may feel, and this is not the type of experience that Cricket Wireless wants you to have. We assure you that Cricket is committed to enhancing our customers' experience. Please reach out to us via DM where we can assist you further.

@Cricketnation my phone died and can't access my cricket account because it send a verification number to my dead phone you should have it set up to also use an email how am I supposed to pause my account if I can't use it

@SinbadSailor69 Hi there. We understand how frustrated you may feel, and this is not the type of experience that Cricket Wireless wants you to have. We assure you that Cricket is committed to enhancing our customers' experience. Please reach out to us via DM where we can assist you further.

@Cricketnation How about fixing your APP?

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@kirsten_klang Hi Kristen, we’re sorry to know about your experience and understand how frustrated you may feel now. Please send us a private message with your Cricket number so that we can assist you further.

@Cricketnation Your captcha is the worst and most useless in history. I can't get past it. I'm pretty sure it's not humanly possible. I can't get into my account and it's pissing me off.

@sirus011 We’d be happy to take a look into this for you! Please send us a private message with your Cricket number so that we can assist you further. 😊

@alcaraz_gudino @Cricketnation They'll give you runaround on issue like this, but I was referred to a specialist who helped me ùnlock mine. Ima assist you too

@Cricketnation "@CricketNation Hi! I need to unlock my iPhone via IMEI since I moved abroad, but your DM button is closed. Could you please follow me or open DMs so I can share my info safely? Thanks!"

@dave55987 We’d be happy to take a look into this for you! Please send us a direct message with your Cricket number so that we can assist you further. 😊

@Cricketnation When are youys gonna update with the meet and greet for los Angeles?

@bigchinowwe Hi, thanks for taking the time to share your positive feedback with the #CricketNation! We appreciate your loyalty and business. #SmileOn

@SolRucaWWE @Cricketnation You are amazing talent

@pdf6161 Hi Paul. We understand how frustrated you may feel, and this is not the type of experience that Cricket Wireless wants you to have. We assure you that Cricket is committed to enhancing our customers' experience. Please reach out to us via DM where we can assist you further.

@Cricketnation Your new voicemail is horrible. I used to be able to replay messages, delete them immediately, etc. Now it immediately saves the message and goes on to the next. Please upgrade us back to the very useful voicemail you used to provide.

@cdb03b Hi Charles. We understand how frustrated you may feel, and this is not the type of experience that Cricket Wireless wants you to have. We assure you that Cricket is committed to enhancing our customers' experience. Please reach out to us via DM where we can assist you further.

@Cricketnation yesterday my phone updated to UI 8.5. Now I barely have signal, half the time I get "not registered on network when trying to make calls, keep getting false voicemail notifications, and get texts hours late. What the hell is going on?

@FanatikGaming1 Thank you for sharing your feedback with us. We assure you that Cricket is constantly looking for ways to provide our customers with better service and experience. Feel free to send us a direct message if you need any further assistance.

@CricketSupport Been a customer for years. I honestly don't care to waste the time. It's always cookie cutter crap and pay us even more money

I'm gonna have to get a new carrier or something if I'm gonna do IRL content at all. Between the lives and uploading burned through my data and somehow @Cricketnation is totally useless once you do. Like what if I actually needed to use my phone? Smfh

@DanMcNeilActual We’re sorry to know about your recent experience with your Cricket service. Please send us a direct message with your Cricket phone number and the complete address where you're having the issue so that we can assist you further.

@Cricketnation southeast Michigan outages caused by the storm? Can you at least tell people you’re having outages?

@PrettyGurlTee1 We’re sorry to know about your experience and understand how frustrated you may feel now. Please send us a direct message with your Cricket number so that we can assist you further.

@rickybutpublic We're sorry to know about your recent experience, Ricky. Feel free to send us a private message with your Cricket phone number if you need any further assistance, we'd be happy to take a closer look into this for you.

@Cricketnation Who ever Nate is from Chat with the Max was very unprofessional. He refused to help me and cut me off mid conversation after a 15 minute wait just to even talk to somebody. Remember, we represent your brand. Treat your AR’s with a little more respect next time.