crosscountryuk Trains

@MGBDoris Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK Terrific. I look forward to there being no cancellations on the new and improved timetable.

@CrossCountryUK why have the 16.49 and 17.49 trains stopping at Wilnecote from Birmingham been removed? 'Shortage of drivers'? Honest answers only please! #secondclass #secondrate

@Leaelizrobinson Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@Bob123146981 Kindly follow back for assist please

@crossocountryuk please help me

@parkgateblade Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK Hi have you an email address for customer services? I am receiving emails about my claim one saying you’re looking at it and another saying different I try replying but it won’t send

@leicestermark Kindly follow back for assist please

@CrossCountryUK How do I claim this refund? I purchased on the CrossCountry app. As it’s an advanced single it says it’s non refundable?

@CrossCountryUK any idea what’s happening with the 11:39? I’ve got an advanced single but if this is severely delayed it may mean I’m late for work and have to catch a bus instead

@leicestermark Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK If I don’t use my train ticket and have to buy a bus one instead can I get a full refund?

@StuartAllenBiz Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

😡 @CrossCountryUK ~ I have no objection to staff sitting in first class, but this is taking the p**s!

@poppystudz Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK hideously overcrowded train 0730 from SOU to Manchester. People sitting in reserved seats refusing to move for those who reserved the seat. Those standing in the aisle showing no regard for others being bashed by their bags and back pack. And I paid for this????

@MGBDoris Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK 07.00 Tamworth to Birmingham train cancelled, why can't you stop the 07.07 at Wilnecote please?

@emb99483795194 Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK another day, yet another delay on the 8:09 service to birmingham new street from hinckley! what is going on?? so unreliable atm

@HigherEdRob Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK has the delayed 09:27 from EXD to BHM (and then Edinburgh) had its carriages reduced? I've got a seat reservation for a carriage that's not showing on the board at the station 🤔🤔🤔

@1066jacko Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK good morning, what is the expected time for the 0733 MCH to SSD train please? I know it’s delayed.

@elle_hunt Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK hiya, I was on the rail replacement bus from Stansted airport to Ely at 2.35pm on Monday and believe I left an item in the seat pocket – are you able to direct me to someone at lost property? The online form isn't suitable for rail replacement buses

@alfejszes Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK Hi.Where can I check the journey updates? Thanks for your help.

@loistpwk Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK morning! I have an open return ticket for today from Bristol TM - Stoke on Trent. Is it possible for you to help with a seat reservation on the 10:00 service please?

@chrisbates3 Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK need help with Advance ticket just bought on your app. Selected 1915 RDG/OXF, but assigned to 2015 on purchase. Need 1915. Can send screenshots or reference number via DM

@PoppyPoppy55 Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@atjames88 Kindly follow back

@crossocountryuk Does this sort of scam ever work?

@CrossCountryUK I've booked a train journey for next week and when doing so I clicked request a seat reservation, however my ticket shows no seat details does this mean there are no seats available?

@atjames88 Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK So you are selling tickets for a 3.5 hour train journey for nearly £300 return and there's a good chance I will need to stand? Seems a bit much

@hossfitt Hi apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you.^Cindy

@CrossCountryUK do all your trains only have 5 carriages , can't even get to my booked seat the train is packed to Bristol, please in future send trains with more carriages thanks