c sethi

@SamsungUS @SamsungMobileUS @SamsungUS i will be looking forward for the help since its been very long i have been waiting

@SamsungUS I just sent you as private message kindly help

My Samsung Care+ was suspended for “non-payment” after 16 months of on-time payments. I’ve contacted support 20+ times and updated multiple payment methods, but the promised auto-charge never happened. Please resolve this ASAP. @SamsungCareUS @SamsungMobileUS

@SamsungCareUS I’ve already contacted Samsung Care+ and spoken with them 20+ times. For the past 10 days I’ve only been told the backend team will resolve it, but nothing has happened. My phone isn’t working properly, and I can’t file a claim because of an issue on Samsung’s side. Plz escalate

@csethi14 We kindly suggest you getting in contact with our Samsung Care+ team through this link for better assistance: samsung.com/us/support/sam…. I hope this gets taken care of! 2/2 ^Shar