Samsung US

@zoomzilla Hello, there! Thanks for bringing this to our attention. I'll be happy to assist you with your TV's picture settings. Could you please send us a DM with your unit's model code? You can find it on Settings> Support> About This TV. ^Gabe

@SamsungUS I have a QN90C 85 inch tv and dark content looks pixelated. What should I do for settings?

@DanaWeb50031860 Hello, Dana! Thank you so much for reaching out to us! I understand your frustration about this process with your ring. Please send us a private message, so we can have the room to properly address this. ^Shey twitter.com/messages/compo…

@SamsungUS why is getting a warranty claim fulfilled so difficult for my Galaxy Ring??? Have emailed your team with setailsultiple times and nothing

@KeyurPatel1907 Hello, Keyur! Thank you for reaching out to us! Let us look into this situation with your washer's repair process further for you. Please send us a DM, so we can have more room to assist you! ^Karen

@SamsungUS @SamsungCareUS

Extremely disappointed with Samsung. My washer broke within just 2 years, and your technician is quoting $1800 for repair on a machine that costs ~$800 new. This is unacceptable. I’ve trusted Samsung across my entire home — phone, washer, dryer, TV, fridge — but this experience

@xSauceXL @Samsung @xSauceXL Hello, there! Thanks for bringing this to our attention. I understand how difficult it is to get an empty package. Could you please send us a DM with more details about where you placed your order? ^Gabe

Time to expand my storage space, so I decided to get the Samsung 990 PRO 4TB! I got my package 15 minutes ago! I was READY and EXCITED until I opened the package, took the product box out and once I opened it….it was EMPTY. I’m PISSED! 😡 😤🤬 @SamsungUS #Samsung990Pro @Samsung

@Unscene_tm Hello, there! We hear you, and we want to help look into this situation with your refrigerator and its repair further. Please contact us via DM, so we can have more room to assist you. ^Karen

Void all warrantees. Give no guarantees. Thats how @SamsungUS does business with customers

@IntelObsidian Hello, there. I hope you are doing great! I’m passing by to remind you we are here to help. If you have any other questions or inquiries, please do not hesitate to ask. Have a great day! ^Aris

@SamsungUS Why is Samsung and Samsung Care+ the worst customer service ever? It's a good thing you and Apple enjoy monopolies in the U.S. or no one would buy your crap.

@JeffSkow1013 Hi, Jeff! We hope you're doing well! Please let us know if you were able to locate your TV's model code. Looking forward to hearing from you! ^Karen

@SamsungUS Where is the App Store? I have F1TV and cannot find it on my TV? Why is it impossible to find?

Build the setup of your dreams with the Samsung Odyssey OLED G95SD and then step into your greatest nightmare with a free copy of Resident Evil Requiem.

@bereabrennan51 Hello, Dalton. Thank you so much for contacting our Social Media support team. Nice to hear your feedback related to the privacy display feature. Please send us a PM for any questions related to it. We'll be here for you. ^Misel twitter.com/messages/compo…

@SamsungUS privacy display should be able to be automatically set to maximum whenever loading apps that have it set as on. That should be a feature that can turn on and off along with passwords password should always be at maximum... Or at least the option. The idea is great

@IntelObsidian Hello there! Thank you for reaching out and sharing your concern. This is not the experience we want you to have! If you are experiencing issues with your Samsung product, please send us a private message so we can have more room to talk and help. Keep us posted! ^Mike

@KevinJRyan0 Hello, Kevin. I hope you're doing well. After checking your ticket, I see it has been closed and the repair completed. Please let us know how everything went. ^Queency

P.S. #SamDung vs. #SamSuck - which do you prefer? @Samsung @SamsungUS

.@SamsungUS @Samsung You guys are pretty funny for a bunch of comedians. My bracket has called and it wants a @SonyElectronics! You heap is still Dead On The Wall. Come and get it! #Day18 #CustomerNoService #DoNotBuy Samsung S90F #FullRefundRequired

@ElizabethB53223 @SamsungSupport @ElizabethB53223 Hello Elizabeth! Thanks for reaching out to us! We would like to take a closer look at your refrigerator repair matter. Please send us a direct message, so we can have more room to look into this and assist you better. ^Ed

@SamsungSupport @SamsungUS 3 weeks, 3 failed repair visits, and $419 later, my fridge still doesn't cool. Now support says they can't help because of their own technician's paperwork error. I'm a mom in Fishers, IN, and I need a working kitchen. Case #4184255564 #ConsumerRights

@bingzzy Hi, Amaresh! We understand the difficulty you’ve experienced re-ordering your washer-dryer. For the best assistance with orders and pricing, I recommend contacting our eCommerce team at smsng.us/4siXqpQ You will be in great hands. ^Rosa twitter.com/messages/compo…

... anymore. And your team is unresponsive and not willing to help. Can you help me out here? @SamsungUS

@SamsungUS I got delivered a dented washer dryer and the delivery person told me I could get a replacement after I accept delivery. And the customer service says I have to cancel and reorder again, but the issue is my family bought this as a bundle and now I don't find deal

@MaggieMalloy Thank you for contacting us, Maggie! We understand how upsetting this situation is for you, especially when something as essential as a washer is overlooked. Please send us a direct message with your details so we can address this together. ^Frank

@SamsungUS @Samsung @SamsungMobileUS @SamsungMobile I’m very hurt at how I was treated tonight. I really hate the fact that no one can help me with my washer. It just hurts how a single mother has to pay so much to get a washer fixed 😩

@chrissalvano @chrissalvano Thank you for getting in touch with us, Chris. We'll be happy to help. Please send us a DM so we can assist you further. ^Frank

Why is this bullshit on my Samsung TV? @SamsungUS

@zachrh If you need our assistance, feel free to DM us. ^Rutty

@SamsungUS This is a 6+ year problem with every Samsung we have ever owned. Every other day or so. Store brand TVs at half the price… no problems

@SamsungUS TVs are the worst. Only TV I’ve ever owned ther WiFi goes out ever other day. Ps, I have 11 total TVs. Never buy a @samsung

@ermre14 Hello Collins! Thanks for reaching out to us! For assistance regarding orders, we encourage you to contact our e-Commerce department. You can reach them here: smsng.us/4doMzWz Feel free to send us a message if you have any other questions. ^Patt

@SamsungMobileUS @SamsungMobile @SamsungUS Looking for support / update on when the S26 w/ 512GB, Unlocked White model will be avail. @BestBuySupport says it's delayed w/ no ETA on when it will be stocked or delivered to pre-order customers.

@Zainash50 Hi, Zainash! We're following up the previous message. Once you send us a DM, we’ll be able to take a closer look at your ice maker concerns and walk you through the next steps. We’re here to support you every step of the way. Looking forward to your message! ^Frank

@SamsungUS 4th time the ice maker is gone!!!

@shelobcat Hi, Murphy! Hope you're doing great! Just passing by to see if you still need more assistance. If so, please send us a DM, so we can have more room to talk. ^Mich twitter.com/messages/compo…

@Hilbe @SamsungUS Omg I have been trying to fix mine for so long. I bought parts (legit) and tried and tried and still……. Always leaks water.

Never buy a @SamsungUS refrigerator. Ice maker is a POS.

@BKightlinger Welcome back Brandon, we understand that you need to place the order as soon as possible, have you tried to place the order from a different device, such as a desktop computer? ^Rey

@SamsungUS @SamsungUS Now 4 days since placing my "Get it Today" order. No items. No projected date. No resolution from e-commerce team. Meanwhile, the website continues to show "Get it Today" for 4 days straight while the location states it has no available inventory to fulfill orders.

Hey @SamsungUS your website has shown “Pick Up Today” at the Samsung Experience Store in Frisco, TX for 3 days straight. I placed an order based on that availability. 3 days later: • No order • No pickup notification • No timeline or updated availability