Courtney Shaw

Account has just stopped working. I even reached out to @Verizon executive relations because Verizon put a "special offer" on my account for that line that I now cant qualify for! Sara decided none of the prior issues they created matter and I'm just screwed! #cancelverizon

As a former @Verizon employee I can not recommend enough that you SWITCH YOUR PROVIDER ASAP!!! I was an employee for 13 years, had Verizon service for 20 years. Had a whole situation with phones a year ago where I was lied to, promised things that never happened and forced to 1/4

Turns out bc of their dpp mess up last year I now dont have the "eligibility" for another device. While I do understand the policy it was not my choices or mess ups that put me in the situation to begin with! Of course @Apple did an "update" and now the iPhone 12 pro max on my

sign dpps I should not have had to sign. It took forever to even get it even partially fixed but I loved @Verizon so I let it go. Now here I am a year later, needing a new phone and being told they dont care. They advised to call apple or asurion because they refuse to help! 2/4