Dart Charge

@DanHall1985 Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge You tried to top up my account on an old card. I haven't even been over the crossing. Can't reset my password either. Some info please?

@vickiiryan crossing 2/2

@vickiiryan Hello, as the time frame to pay for your crossing has passed payment can only be made once you have received the penalty charge notice. Payments received outside of the permitted time frame cannot be allocated to historical crossings and will be held as credit for a future 1/2

@DartCharge hi I forgot to pay for 2 crossings last week what can I do?

@Aaronstephen88 Hello, We’re sorry that this error occurred. Customers who experience difficulties online can reach out to the Dart Charge customer services on 0300 1313 120, for assistance.

@DartCharge what’s going on with your website. Trying to set up an account to be constantly greeted with this message after putting my postcode in

@jimbar45 Hello, We’re sorry that this error occurred. Customers who experience difficulties making payments online can reach out to the Dart Charge customer services on 0300 1313 120, where payments can also be processed over the phone.

@DartCharge is there a problem with the payment services today? Ive tried paying online and by phone. Neither working.

@richard_rpsrm Hello, We’re sorry that this error occurred. Customers who experience difficulties making payments online can reach out to the Dart Charge customer services on 0300 1313 120, where payments can also be processed over the phone.

@DartCharge is there an issue with the payments today. I wan to make sure I don’t get a pcn as your system is down

@SiKing1243 Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge help. Trying to log into my account for the last 5 days but keep getting this message. I need to remove a car from my account that I’ve sold!

@SimonChapman9 Hello, All payments must be received by midnight the next day. If a manual payment isn’t received but the vehicle is linked to an account, the charge is automatically applied to that account.

@DartCharge added my new car to my account today but used it yesterday on the crossing. Will my account pay for yesterday's crossing. Not clear from your website.

@Liam_How Hello, Customers who experience difficulties making payments online can reach out to the Dart Charge customer services on 0300 1313 120, where payments can also be processed over the phone.

@DartCharge tried Friday evening and all weekend to pay for my crossing but it wasn’t going through? Any idea what to do?

@katemummyoftwo Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge disgusting treatment ! Cant get hold of anyone to help, crippled with fines over a number plate dispute that I was told was sorted. Literally ruining my life !!

@peterajackson will be issued to the registered keepers address as provided by the DVLA. 2/2

@peterajackson Hello, payment for crossings can be made online, at Payzone retail outlets or over the phone using the automated payment option or holding to speak to a customer service representative. If payment has not been received within the permitted time frame, a penalty charge notice 1/2

@DartCharge I’ve made a dozen attempts to pay for a crossing I made yesterday but I can’t get the website to work. What can u do to avoid getting fined?

@AndrewTurn49429 Hello, if you are having difficulty making the payment online you can contact customer services on 0300 300 0120 and a customer service representative can take payment over the phone.

@DartCharge trying to renew my lrds on gov.uk site have uploaded all relevent documents but when I try to pay the £25 fee there is no options available on the payment method page, as per usual this website is useless.

@sgc27 Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge we came across on Sunday 7th nothing has been charged against our account? We don't want a fine.

@loftyj Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge why can’t I pay for my crossings ? Details are correct but keep getting refused payment.

@doyle_cormac Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge I have just tried to pay for a single crossing with occurred yesterday. I got repeated messages saying payment can’t be taken but payment approved by my bank. Any ideas?

@benicewhen You can submit an information request using the link below foirequest.nationalhighways.co.uk/ce7085b3-2d49-… Please include your name and address contact details, along with a description of the recorded information you are requesting.

#Dartfordcharge I’m still awaiting a response on my Freedom of information request Sept ‘25 wanting to know more on How many non uk registered vehicles pay the @DartCharge_OL?????@DartCharge

@saltyboy9 Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge thank you for deleting my online account I used less than 4 weeks ago, and updated my current car just recently 🤷🏽‍♂️

@Meeekaaaylaaa Hello, can you please DM your Dart Charge account number, vehicle registration and full name and address and I can look into this for you.

@DartCharge why has my account been suspended for not topping up? One of my vehicles has the LRD and the other two on the account use it one day per year if that! Such a stupid system!

@malbec_al Hello, can you please DM your payment reference number, vehicle registration and full name and address and I can look into this for you.

@DartCharge Hi - I am trying to pay the Dart charge online - your website keeps saying it hasn’t been able to take the payment. I’ve tried twice and 2 x £3.50 are now showing as pending transactions on my bank and I’ve had two email confirmations of payment. Is it paid or not?!