AdrianR

Yep #1 and still being failed by @HPUK customer service team

@HPUK Appalling customer experience trying to return items via your shop and your “HP Online Support” chat process. Been waiting over an hour even though I’m apparently #1 in the queue.

And here I am an hour later still #1 in the queue…

Further evidence of your appalling customer service failure….

@SendGridSec your IP 149.72.190[.]137 is sending phishing email. Your abuse and support emails addresses have ignored the notification so perhaps a more public notification will stir a response. Not impressed.

@gov.uk. Great to see no matter what telephone option you choose for the future Pension Service you get disconnected. Suboptimal use of our tax pounds at work. And don’t tell me ‘unexpected high volumes of calls’ all that tells me is you cant CAPACITY MODEL your service

@AskeBay Based on that, you’re saying that not being able to issues refunds for cancelled listings that affects multiple users isn’t worth notifying your user community & your happy for them to continue to receive a negative experience from your platform? No comms=don’t care about users

@AskeBay just called up customer services who tell be there is a ‘back end’ issue preventing your platform from providing refunds on cancelled orders that affects multiple customers and you’re not telling anyone about??? I.e. No customer comms. Why the big secret?

@MetroBank_Help - it’s NOT acceptable to have wait over 30mins to access a safety deposit box at your Epsom branch today…you’ve know the jubilee celebration is coming but you’ve clearly failed to plan your staffing requirement to meet demand, I’m not a happy bunny.

CASE 9576097641 A warning to all my followers of the shockingly shambolic borderline incompetent customer experience received from @AWSSupport any you expect to receive payment this month for this pile poo service?? Really???

@nationaltrust - looks like your online shop checkout is broken folks! SagePay errors upon checkout…

@SurreyRoadCops The result was for the offender not the court nor law abiding citizen. This wasn’t a positive tweet SurreyRoadCops, just another example of how our court system is broken, in fact I’d go as far as saying our court system (by dishing out such poor sentences) enables offenders…

Court Result ⚖️ The driver was found guilty of withholding information to obtain insurance, no insurance and driving otherwise than in accordance than with a driving licence. The driver has been disqualified (for the 6th time) for 6 months. £359 in fines, costs and surcharges

Thanks Cymulate!! #FlywithCymulate

@TefalUK - your product registration website is broken! Tried to log in three time (having reset my password three times too! So not a password issue) and failed, ‘general server error’ please fix!

We’re appealing for witnesses in connection to this brazen daylight theft. @SurreyDetective is on scene.

@virginmedia Our old virgin media hardware...router & Tivo unit. Howerever ive given up trying to contact you now and have moved on to teporting to the EA as this is a WEEE failure...

@darth_stinky Hi Adrian, I get the frustration but things are taking longer due to the ongoing pandemic. What are you trying to return to us? ^John

@virginmedia - been waiting for nearly 3 weeks for return label for your old equipment. No response. You’re giving me no choice but to send this to landfill and you can foot the WEEE fine!

@SurreyPolice you may want to pop over to Epsom Golf course, view point near the Queen’s stand. More people sunbathing than Butlins!

@ASUS - your product registration server is broken. Every time I try to register my product I get a ‘server is maintaining’ error message. It’s been like this for a while now...please fix it.

@PearsonVUE - after month's of study, you cancelled my exam randomly without providing a reason less than 24h before I take it? Your platform prevents me rescheduling, and you've not refunded me. Horrific customer service...