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@Starlink @DSISystems @elonmusk
**DSI NO-CALL, NO-SHOW** – 10/29/25, 8AM–12PM window
Aurora, CO 80016
I ordered Starlink **10/3/2025**.
After receiving the kit, I **called Starlink** to inquire about the **free professional install** included with purchase.
They **confirmed** and **scheduled** it — **9 days later**, today.
**Today: 8AM–12PM window — no call, no show.**
I am **disabled** — climbing 20–22 ft to fascia would be **foolish and unsafe with structure of townhouse**.
I am on a **data-capped hotspot**, **already billed full monthly service** for a system I **cannot use**.
- Called Starlink **(recorded)** → they contacted DSI
- DSI tech **has no ETA**
- I have a **2 PM appointment with my daughter** (30 mins away)
- **$300 reimbursement credit** only applies if use other service **I pay out-of-pocket** — **I have no cash** (sold table saw, still short)
Credit applies toward account if I wait for DSI service.
Per **Terms of Service §4.3** and **30-Day Return Policy**, I am **unable to receive Services** due to **your install failure**.
**Immediate demands:**
1. **Pause billing until activation**
2. **Send a certified pro today or tomorrow**
3. **Allow Eric’s Starlink Installation (720-383-3853) the same as DSI**
4. **Honor the $300 credit** if I must hire locally
Tesla Model 3 owner, X Premium, Grok user, Robotaxi hopeful.
I believed in the ecosystem.
**Fix this.**
**In part, generated withAI via Grok**
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