DJ Z3ddi

1/21 SERIOUS CONSUMER GRIEVANCE ROYAL ENFIELD (Airoli) 🚩 I am documenting an alleged case of unfair trade practice, coercion and lack of transparency by SONIYA MOTORS, Airoli (Authorised RE Dealer). All statements are factual and evidence backed. @royalenfield @EicherMotorsLtd

Finally after escalating things to Level 5 in RE support and tweeting on X, I got the solution from the RE dealer after 12 days. Thanks to Royal Enfield for stepping in and resolving it. @royalenfield @EicherMotorsLtd

1/21 SERIOUS CONSUMER GRIEVANCE ROYAL ENFIELD (Airoli) 🚩 I am documenting an alleged case of unfair trade practice, coercion and lack of transparency by SONIYA MOTORS, Airoli (Authorised RE Dealer). All statements are factual and evidence backed. @royalenfield @EicherMotorsLtd

@royalenfield I have messaged you. Please check your DM.

@djz3ddi This isn't the experience we want for our riders. Please DM us your contact details so we can investigate and address your concerns. Your trust matters to us. i.ki.show/9EAF2565E1

@royalenfield @autocarindiamag Evidence link: Here is the drive link containing all photos & videos of the defects recorded during PDI, along with call recordings with the senior manager. All media is original and preserved with timestamps/metadata. Link: drive.google.com/drive/folders/…

3/21 (15/01/26) PDI Findings. Invoice No: INVO07821IJ00746 At PDI, the allocated Classic 350 Stealth Black had visible physical damage. I recorded photos & videos inside the showroom and have preserved original media with metadata. @royalenfield @autocarindiamag

Evidence link: Here is the drive link containing all photos & videos of the defects recorded during PDI, along with call recordings with the senior manager. All media is original and preserved with timestamps/metadata. Link: drive.google.com/drive/folders/…

21/21 CLOSING. This thread seeks transparency, accountability and a lawful resolution not confrontation. I request Royal Enfield to intervene, ensure compliance by its dealer and provide a written, verifiable solution. @royalenfield @EicherMotorsLtd @sidlal

20/21 EVIDENCE PRESERVED. I have preserved: • Photos & videos from PDI • Emails & call logs • Dealer visit records • Inspection notes All evidence is securely archived and available to authorities if required. #ConsumerRights @royalenfield @EicherMotorsLtd