Purina Dog Chow

@irishmechanic13 Hi there! We understand your concern and are here to help. When you have a moment, please send us a DM with the full name of the Dog Chow formula so we can look into this further for you. Thank you.

@dogchow why did you get rid of the 50 lb bags? They are now 44 lbs

@FranIodice Agradeceríamos la oportunidad de aprender más y proporcionar asistencia adicional. Por favor, envíenos un mensaje a su conveniencia.

Ahora mis perros que van a comer? Apenas abrí el paquete tenía una telaraña colgando de las tijeras, se piensan hacer cargo? @dogchow

@sandral18mx Lamentamos conocer su experiencia. Por favor, envíenos un DM indicándonos de qué país nos escribe, ya que ha contactado al equipo que atiende a EE. UU. y Canadá. Con gusto le ayudaremos a dirigirse al equipo adecuado.

A big thank you to our veterans this #VeteransDay! Dog Chow is proud to support our military heroes through our annual Service Dog Salute program – which supports the care and training of service dogs for veterans with PTSD. Learn about how you can help. DogChow.com/service

@MoonlitSativaXO We're very sorry to hear this. We take complaints of this nature seriously, as the health and safety of pets is our top priority. We'd like to learn more. Please send us a direct message when you get a chance.

@_8BBB88 We're sorry to hear about your experience with Dog Chow. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the foods we make and feed our own pets. Send us a DM so we can assist you further. Thank you.

@dogchow I bought a 44lb bag of beef dog chow and the bag is full of this stuff what is it? My dogs are puking!

@beansquared2 We're sorry to hear this. Pet foods contain no ingredients that are harmful to people when ingested, however, we do not recommend people eating pet food. Since you are having a negative response to it, we recommend you contact your physician.

@dogchow can't believe your dog food gave me food poisoning

@patomenza Gracias por contactarnos. Somos el equipo para EE. UU. y Canadá. Comuníquese con la oficina de Purina más cercana a usted en este sitio web, ya que están en la mejor posición para ayudarlo con sus inquietudes: purina.com.mx/home.

Justo hoy fui a comprar alimento para perro, y sentí notablemente más liviana la bolsa de alimento. Así que me tomé el atrevimiento de ir a pesarla a la sección de verdulería. Son unas ratas miserables @dogchow

@SistaSoldier926 We’re sorry to learn about this upsetting experience. The health and safety of pets is our number one priority. We'd like the opportunity to learn more about specific concerns of our product. Please send us a DM when you get a chance.

@dogchow I NEED to know WHAT!!! Is this in the dog food! I was breaking it for my fur babies and this stuck me in my finger!😡 And Yes...my finger is hurting!!!

@DumplinCreek We're happy to hear you love Dog Chow! Thanks for sharing with us.

@dogchow Love your dog food

@randycello We are very sorry to hear you had this experience with our product. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. When you have a moment, please send us a DM so we can learn more.

@dogchow Why are worms hatching in your food?! I saw your press release to dispel rumors about dogs getting sick from your products…explain this then!!

@CobyCuzzocrea We understand how upsetting this can be. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your experience. Please send us a DM when you get a chance so that we can assist further.

@dogchow found this in my puppy food, it's a piece of a pen luckily she threw it up otherwise she might have died 😡

@DomoCudCareLess We're sorry to learn of this disappointing experience. We'd like the opportunity to learn more about your experience with our product. Please send us a private message when you get a chance. We'll look forward to hearing from you.

@dogchow do you have any plans on addressing the maggot situation in the dog food?? Opened my bag of dog food yesterday and it had maggots. According to Petsmart they have been pulling multiple bags of dog food every delivery due to maggot infestations.

@Beantown_GC We're terribly sorry to see this. Your experience is unusual, and certainly not typical of our products. We'd like to learn more about your experience. Please DM us when time permits. We'll look forward to your response.

@kingezmo We're very sorry to hear of the loss of your beloved dogs. We understand that our dogs are members of the family, and when they pass away, it is extremely distressing. We'd like the opportunity to speak with you and learn more. Please send us a DM at your convenience.

@jacobkresak We're terribly sorry to see this. We take complaints of this nature very seriously, as the health and safety of our consumers and their pets is our number one priority. We'd like to learn more about this experience, so please send us a DM when you get a chance. Thanks.

@tarkovianjess We're sorry to hear about the loss of your dog. We take complaints of this nature very seriously, as the health and safety of pets is our number one priority. We'd like to learn more about your experience. When you have a moment, please send us a DM.

DO NOT BUY @dogchow @Purina!! MY 7 YEAR OLD, HEALTHY SHIH TZU ATE A BOWL (2 CUPS) OF THEIR FOOD AND IT GOT RECALLED FOR HIGH LEVELS OF VITAMIN D AND HE LITERALLY VOMITED & HAD RESPIRATORY FAILURE FROM THIS RECALLED FOOD & DIED AND OTHER DOGS ARE DYING TOO... IM ABSOLUTELY SICK

@wecmas20161 Lamentamos cualquier inconveniente. Somos el equipo que ayuda a los consumidores de EE. UU. y Canadá. Si se encuentra fuera de estas regiones, amablemente que se ponga en contacto con el equipo de Purina más cercano en su área here: spr.ly/6012Otvd8.

@dogchow, ya van 2 veces que el alimento de mis perros trae en el fondo este moho, ¿a que se debe?

@4thSandersonSis Thanks so much for your loyalty. Ongoing industry-wide supply chain challenges has led to the difficult decision to suspend production on some products, including our Dog Chow Tender & Crunchy. Please DM us, so that we can help find an alternative recipe your dog(s) may enjoy.

@dogchow So we’ve been long time customers, 14 years, of Purina Dog Chow Tender & Crunchy. I cannot find it online or in store right now? Is there some sort of shortage? Did you discontinue? #pleasehelp