Domainmonster

@Scoobysg5 Hello Pete and thank you for your reply. Can you please send us a DM with one of the domains so we can look into this for you?

@domainmonster I've done that and it shows no domains I've got one that's expired but can't renew as I can't find it.

@domainmonster how do I login now it's been moved to reg123 I can't see the domains on old site and reg 123 won't let me login

@barryley1 Hello Barry and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Can you please send us a DM with the email address you have contacted our team from so we can look into this for you?

@GrumpyPing Hello. Sorry to hear about that. Would you be happy to send us a DM with the domains names in question? I'd like to get that looked into.

@TheWhitbread Hello Paul and thank you for reaching out. Our colleagues are looking into your case and will update you as soon as they have reached a resolution.

@TheWhitbread Hello Paul and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Could you please send us a DM with the email address you have contacted our team from so we can look into this for you?

@thetrainer_pro Hello Tom and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. We have chased this with our team and they will update you as soon as possible.

@domainmonster I’ve been emailing support since last week and get case numbers, but no reply from anyone at domainmonster!! 3993104

@CarolineTennent Hello Caroline and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Could you please send us a DM with the address you sent the email from so we can investigate this for you?

@domainmonster this is the most incredibly inefficient customer service. The only way to contact you is via email, there is no live chat and no phone number. I have emailed you twice today and had absolutely no reply. Deeply frustrating and disappointing

@declanj23 Hello Declan and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Could you please send us a DM with the address you have emailed our team from so we can investigate this for you?

@domainmonster I have reached out via your support but unable to fix my issue! Can you please help!! I keep getting this error on one of my domains and I cannot reset it. "There appears to be an error with the DNS Zone for moreonlineclients.com"

@grouchal Hello Al and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Please send an email to support@domainmonster.com so our colleagues can investigate this for you.

@domainmonster @123reg Now on my 4th phone call as your system has dropped the line 3 times. I have spent 130 on the phone so far. My domain is disabled by you and I have no other options. Please sort this out. @123reg

What the hell is going on @domainmonster ? My domain no longer works since you have transferred it to @123reg and I can’t get any email as the domain is not working. I am completely locked out!

@tolman_susan Hello and thank you for your reply. We have chased this once again with our team and they will get back to you as soon as possible.

@domainmonster Well ... you’ve made the situation even worse now!!! We did not ask for our domain to be removed - we asked to renew it. Please sort this ASAP . It is urgent we DO NOT WANT To LoSe THIS DOMAIN!!!!!

@domainmonster trying to renew our domain [email protected]. The email I sent from is compufriend@btinternet.com I also have a case number 3990263. This is urgent please respond quickly. Jeff Tolman

@tolman_susan Hello Susan and thank you for reaching out. Could you please provide us with the address you have sent the email from so we can look into this for you?

@domainmonster oi! Why don’t you answer your emails or phone ??????

@carlhendy Hello Carl and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Could you please send us a DM with the email address you have contacted our team from so we can look into this for you?

The migration from @domainmonster to @123reg has been a total mess. Support do not respond either. I currently have some domains in 123reg and some still sitting in Domain Monster. Need to migrate them all away. 123reg looks expensive too.

@MagnifMidlife Hello and thank you for reaching out. We are sorry to hear about the unsatisfactory experience. Could you please send us a DM with your ticket number or the address you sent the email from so we can look into this for you?

@domainmonster you've emailed me telling me my domains will die! Because I haven't transferred them to 123. But I have an existing 123 account and I don't understand why they haven't transferred. I've emailed support but nothing. Please help!!

@GRSOFTeu Hello and thank you for the update. We have chased this with our team and they will get back to you as soon as possible.

@GRSOFTeu Hello and thank you for your reply. Can you please provide us with the address you sent the emails from so we can look into this for you?

Our support team are working hard to answer all your queries, get in touch here! ow.ly/HSb16

@GRSOFTeu Hello and thank you for reaching out. Could you please DM us with a ticket number so we can look into this for you?

@tradecnc Hello and thank you for reaching out. If your account has been migrated to 123 Reg, you would need to reset the password on their platform(sso.123-reg.co.uk/forgotten-pass…). If you want to get in touch with our team please send an email to support@domainmonster.com.

@domainmonster cannot login or reset my account password now it’s moved to 123

@FionaFennec Hello Fiona and thank you for your message. Can you please send us a direct message with the email address you have contacted us from or the ticket number you have been provided so we can look into this for you?