@OntheBeachUK AGAIN. AVOIDNTHEM LIKE ATHE PLAGUE STILL MINE SITUATION HAS NOT BEEN SORTED after they said it was escalated as urgent. It’s been 3 days and I’ve heard nothing n stillllllllllllllllll have not heard anything. #consumerrights#Travelsafety#accessibility
@OntheBeachUK on top of that they said they would get back to me and have not it’s An insurmountable physical barrier for me.
Your live chat agents just refused to escalate this safety crisis to a manager and closed the chat! FIX THIS NOW. This still has not been sorted never
@OntheBeachUK let this be the FIRST AND the last time I book with them. Appalling service from . Booked a room for an upcoming trip with strict physical accessibility needs. Turns out they hid the fact that the room is in an off-site Annex a 10-minute walk away from the hotel!
It’s crazy that X Factor had an ‘Over 25s’ category. 11 year old me was sat there thinking they were so brave for trying to achieve their dreams at such a late stage in life
@Plum Failed to release my funds after a 95-day notice period AND missed your own 23:59 deadline.
Completely unacceptable!!!!!! Please look into this @financialombuds
@withplum Authority principles, firms are required to treat customers fairly and communicate clearly this has not been my experience.
A formal complaint has been raised. If this is not resolved urgently, I will be escalating to the Financial Ombudsman Service.
@withplum@Plum Failed to release my funds after a 95-day notice period AND missed your own 23:59 deadline.
It has been 2 days and still can’t get my savings . Completely unacceptable
Formal complaint raised next step is escalation to Financial Ombudsman Service n press if not sorted
Check out our very own Rajan Lakhani's insightful discussion on BBC Radio 5 Live about the issue of childcare costs and the impact of the Budget on parents:
bbc.co.uk/sounds/play/m0…
@withplum Hey! I’ve been trying to open up a new ISA all morning. Cannot initially log into the app. Message reads as follow.
Help…! Or I’ll have to open and invest elsewhere.
@withplum@Plum I was told my funds would be released by 23:59 after a 95-day notice period. That deadline has now passed and I still have no access to my money.
This situation falls under vulnerable circumstances Under @TheFCA I have already sent a message to the email
@withplum DO NOT USE PLUM! They are a complete nightmare I’ve now had to escalate it!!!!!!!!! To @financialombuds they have completely not given me access to my funds the timeline has passed and stlll have no access to it