Doug Stampley

@fully_us @Forbes My energy is dipping b/c the desk I bought from @fully_us broke. It took over a week for a response asking for info I had already sent. I'm coming up on 2 weeks now since I sent the first message with no progress at all. This is not good customer service. Would not recommend...

Feeling your energy dip while #workingfromhome? You’re not alone. Being at your desk all day can feel draining, but keep in mind, a little movement can make a huge difference. Check out this @forbes article with four exercises to boost productivity. #13007416790a" target="_blank" rel="nofollow noopener">forbes.com/sites/amberjoh…

@fully_us why exactly does it take a week for support to respond to a warranty claim requesting information that I already provided? This is not good customer service.

@fully_us I sent an email over 24 hours ago for a warranty claim for a desk that one side is stuck at the lowest level and I have not heard anything from you. I tried calling but you are apparently not able to operate a phone system b/c covid. Really?

@canva are you aware that your canva.com domain is being used to host phishing webpages?

@WinkSupport This is clearly a canned response... Are you guy still in business because your status page is down and support emails aren't going through...

@dougstampley Thanks for reaching out. Please send a DM using @WinkSupport to open a support case.

@TheWinkApp @WinkSupport this is day 3 of your @Google assistant integration is down... Again... Did you fire all of the developers? This is almost a monthly occurence now... I'm starting to think your platform is dead.

@WinkSupport @TheWinkApp @Google Hey Wink... Your shit is down, again....................................

@WinkSupport @TheWinkApp @Google this has been broken for 6 days now... Did you guys layoff all of your developers!? It looks like you've just given up on everything...

@WinkSupport @TheWinkApp your service is still not working with @google assistant... These frequent outages are getting really old.

@WinkSupport The same ones everyone else has been complaining about. Hub is "offline" in app but has solid blue light. Turning a light on in the app takes forever when it actually works. External services not working or taking minutes, IFTTT routines not working, etc.

@dougstampley Hey Doug. What issues are you experiencing exactly? Please DM us your Wink email and any details so that we can further investigate.

@WinkSupport @TheWinkApp your system is not working, again...

@WinkSupport From a customer's perspective this really looks like you guys knew you had an outage and just went home for the night at the end of your shift and didn't touch it again until you opened for the day 14 hours later... Really?

A new alert is posted to status.winkapp.com. We have identified the issue and are implementing a resolution. Hubs will begin to reconnect on their own, but users may experience latency due to the high volume of connections. Please subscribe to our status page for updates.

@TheWinkApp @WinkSupport it's been 12 hours now since your outage really started... Have you decided to just close your doors or are you just confused about how to install a new certificate?

@MicrosoftTeams @YealinkNews You both should be ashamed for releasing the Teams firmware for T56/8A phones in the state that you did. How are you going to release a phone that can't transfer calls, or start a conference call, or has call quality that makes them unusable? SHAME!!!

@michellemoreh @lawraleh @madebygoogle Same here. If you try to cancel your order they refuse & say that you must refuse the package and they will refund it 3-14 days after they receive it. They don't know if/when it will ever ship. Also, @madebygoogle ignores you once you give them a case number through DM.

@lawraleh @madebygoogle I've been having the same issue for TWO WEEKS. I've talked to people on the phone and via chat and absolutely no one can give me an answer as to when I will get my phone.

@MattNeigh @Google I've been trying to cancel my order for almost a week. They have refused to cancel it. They won't fulfill the order and they won't cancel it. They also won't let you speak to anyone in the shipping and refunds department. Good luck.

So turns out that @Google can't actually deliver Pixel 3 when it promises. Should I cancel my order? Anyone else experience this?

@Paul_A_Sherman @Google They finally responded to my trying to cancel this order for the past few days refusing to cancel the order. It has not shipped and they don't know when it will but I cannot cancel the order... Never would I have imagined I would have to do a chargeback on Google, shameful.

@dougstampley @Google Same problem. @Google is arrogant, incompetent, negligent, unaccountable, dishonest, nontransparent (opaque) and oh yeah, makes the DMV look good. #DonotbuyGoogle, #GoogleSucks

@Google I puchased a #pixel3 in November with next day delivery. The order still has not shipped. I contacted support on 12/5/18 and still have not heard anything back. I am being ignored by your @madebygoogle support people too. This is ridiculous. Awful customer service!

@madebygoogle What was the point of giving you the case numbers if you aren't going to do anything? @google should be ashamed of what they're trying to pass off as acceptable customer service. My patience is gone.

@madebygoogle Here we are the next day and still no information...

@madebygoogle Placed an order over a week ago for a Pixel 3 and paid for overnight shipping. It still has not shipped. I've called support 3 times and they all say they are escalating to the "Shipping" team and that it will be 1-2 business days before I get a response. WTF!?