Simon Hubbert

@giffgaff Thanks I have done this. To confirm i’ve requested the cancellation of the phone order and for the phone NOT to be dispatched because it will not be collected and so no point. Im 100% the Giffgaff agent has all the info they need to sort this, posting it here too.

@dream_maths Since you've already raised a case with our agents, we would advise that you update it, asking them to cancel your order, and they'll be in touch soon. - giffgaff Tasbiya

@giffgaff dpd message on delivery of iPhone from giffgaff has changed to ‘delayed’ and has been like this for days. I am not at the delivery address and need to change it - the phone is a gift. Can you advise me how I change the delivery address please.

@giffgaff Ok, then how do I cancel the order and get a refund? There is no point in dispatching it because no one can collect it.

@dream_maths It's not possible to change the delivery address. The phone can only be delivered to the billing address. - giffgaff Tasbiya

@giffgaff But the delivery address that I used when I bought it is my home address. Nobody will be home to receive the phone. The phone is a gift and so, at this late stage, I need to change the delivery address.if this can happen the problem is solved. How can I change the address?

@dream_maths We’re confident the backlog of phone orders will be cleared and dispatched by today. They may take a few days to get delivered, based on courier timings, but it does mean orders will be in your hands before Christmas. You'll receive an email to confirm. - giffgaff Tasbiya

@giffgaff Still no reply. The only message I have guarantees that the phone will be delivered before Xmas. In order for this to work is for the delivery address needs to change, this will be the 5th time I’m pointing this out now. Can someone respond to me and I’ll inform altern address.

@dream_maths Hi Simon. If you don't hear back by tomorrow, please drop us a DM, and we'll chase this up for you. - giffgaff Tasbiya

@GC_Rail Thanks, I’ve sent a quick DM too (sorry, really appreciate sorting this for us).

@dream_maths Yeah we've put your surname on the booking. The reservation probably won't be displayed but as long as you have your reservation reference, you'll be fine. ^LA

@GC_Rail Yes please. How do we go about doing this?

@dream_maths The first service with availability is our 1427 departure. Would you like us to book you seats on there? ^LA

@GC_Rail On every train? I’m guessing all of the alternatives are fully booked?

@dream_maths Coach B will have some unreserved seating which you're welcome to occupy if available. ^LA

@GC_Rail Is it a free for all? We’re a family of four, we had seats reserved on 0827, is there a free carriage on any of the alternatives?

@dream_maths Hello. The alternative times are: 1127, 1256, 1427, 1648 and 1927. Apologies for the cancellation. ^LA

@giffgaff Still no contact from the giffgaff team. The question, I think, is pretty simple. Which member of the giffgaff team is able to change the delivery address of the iPhone that I have bought? Could someone put them in touch with me? This is now an urgent request. Thanks in advance.

@dream_maths The team is currently investigating your issue. Although we can't provide time frame, they'll send you the update soon securely through your account. - giffgaff Gavin

@giffgaff How soon? It is approaching the end of the day. We leave in 2 hours, I need the address to be changed otherwise the phone will be marked as undelivered and will be returned. Can you get them to contact me and I will supply the new address and problem will be solved.

@dream_maths Thanks, Simon. We've checked your case, it's currently being investigated by the correct team, and they'll be in touch very soon. - giffgaff Gavin

@giffgaff 241218-000387 - all I require is information on how to change my delivery address and this problem is solved.

@dream_maths Hi there. Oh dear, we understand that's a concern. Can you please send us the case reference number from the message you sent the team, so we can look into that for you? You'll find the case reference number here, giffgaff.com/support/questi…- giffgaff Gavin

@giffgaff Yes, but they are not answering. A simple change of address solves the problem (provided the claim of delivery before Xmas is accurate). How can I change my address for the delivery? How can I speak to someone to arrange this?

@dream_maths Hi there. Oh dear, we understand it's important to get this sorted. Have you reported this to an agent via your online account? - giffgaff Gavin

Wednesday 14th Feb 2024: plot of 1/140224 over 12,000 decimal places with 1 degree turns. #math #symmetry #art #fractals #geometry

Tuesday 13th Feb 2024: plot of 1/130224 over 12,000 decimal places with 120 degree turns. #math #symmetry #art #fractals #geometry

Monday 12th Feb 2024: plot of 1/120224 over 12,000 decimal places with 45 degree turns. #math #symmetry #art #fractals #geometry #math #symmetry #art #fractals #geometry #SuperBowl

Sunday 11th Feb 2024: plot of 1/110224 over 12,000 decimal places with 10 degree turns. #math #symmetry #art #fractals #geometry

Saturday 10th Feb 2024: plot of 1/100224 over 200000 decimal places with 12 degree turns. #math #symmetry #art #fractals #geometry