Dr Trust

@rajrra Our team is working diligently to resolve your issue. We request you to wait for the response from our team. We thank you for your patience. Have a great day!

@discountsdeck Stay away from Dr. Trust products. Their after-sales service is extremely unfriendly and unhelpful. Always buy from brands that provide local service centres or pickup-and-drop facilities in your city. @drtrustisin

Dr Trust - BMI Weight Scale & Body Fat Analyzer with IOS/Android App Sync MRP: Rs 2,999 Deal Price: Rs 798 (73% Off)

@KartikMish51773 Hi, we’re extremely sorry for your experience. That’s not the level of service we strive for. Please share your order details or contact no in DM. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!

@drtrustisin @mygoyalg @NurecaLimited @drtrustisin @mygoyalg

@NurecaLimitedI @drtrustisin @mygoyalg I bought a Dr Physio Massage Gun 1049 on 20dec25, but for the past one week its battery has been draining very fast.after chargng it to 100%, it only works for about 3 min.I contacted customer care, and they askd me fr proof videos &

@Mannikandanbala Our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

@drtrustisin After a week plus, I received a part - which is a wrong one!!! 😡. Reported same thru whatsapp! Am waiting for a reply - this is turning out to be a nightmare!

@drtrustisin bought a humidifier in nov-2025. Now facing problem pertaining to a manufacturing defect. No proper response from service Nureca). Very poor and pathetic customer service. #drtrustisin #drtrust @drtrustisin

@techiejaat Hi, Thank you for sharing your order details. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!

@drtrustisin I accidentally purchased the wrong company’s product. Nebulizer is a medical device & medical products can be critical for patients. Despite multiple emails, WhatsApp messages, and calls, I still haven’t received a clear, concrete response about what to do next @jagograhakjago

@drtrustisin I purchased a nebulizer on 9th march and it never worked. Also customer care is inefficient to answer or replace my product. Very bad experience Inv no. Drtrustin484740

We’re sorry to hear about your experience. Please send us a direct message with your order & Contact details so we can look into the issue and resolve this as quickly as possible. Alternatively, you can contact us directly at our helpline numbers: +91 9356658436 or +91 7527013265, available Monday to Saturday, 10:00 am to 6:00 pm. You may also email us at customercare@nureca.com for further assistance. We look forward to resolving the matter for you.

Hi, we’re extremely sorry for your experience. Are you facing any issues with the product? Please share your order details or contact no in DM. A member of our team will contact you shortly to assist you. You can contact us on Helpline no's: +919356658436,+917527013265 on Monday to Saturday at 10:00 am to 6:00 pm customercare@nureca.com

@drtrustisin The company makes money using some cheap product. By implementing no refund policy

@drtrustisin hey i have ordered Dr Trust Home Spa Vaporizer and the efficiency of this product is literally zero and has no use to me. This product is already being exchanged and the issue remain the same.

@vagare1970 Our team attempted to contact you at the registered phone number but was unable to reach you. Kindly share an alternate contact number on which you are available so that our team can get in touch with you and assist further.

@drtrustisin Your responses are contradictory. Your team says the product provides only “mild heat”, yet you claim temperatures of 75°C–90°C, while the actual measured temperature is only 36–38°C. This is a clear mismatch advertised specifications performance. I request return and refund.

@flipkartsupport @Flipkart @drtrustisin @consu Buy products from Flipkart now no refund it's arrived today not working properly company also not provided refund all information on box not properly

@AaryanIntakhab Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

@drtrustisin How many times do I need to share the contact you are checking the DM I have already shared it twice.

@blinkitcares @blinkitcares @drtrustisin This is how you delivered the product without any packaging openly, received defective product and you refuse to return/replace on the same of delivery. Battery is getting drained in just 15 mins and after complaining you simply deny.

@reachglady Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

@drtrustisin @drtrustisin Is this the level of service you are striving for??

@Flipkart @flipkartsupport You'll nevr send a used product without having all the parts and repackaging it if you've a strong work ethic. Such a waste of custmr service, with trained agents tricking users by pretending they can't hear what they're saying and making us disconnect

@vagare1970 Can you please share your contact no? A member of our team will contact you shortly to assist you.

@drtrustisin Bought a Dr Trust heating pad via Flipkart. Box/specs mention 55–65°C heat, but actual output is only mild heat (~36–38°C). Support keeps repeating the same response instead of addressing the mismatch. Complaint already filed with National Consumer Helpline Request resolution.

@AaryanIntakhab Hi, we’re extremely sorry for your experience. That’s not the level of service we strive for. Please share your order details or contact no in DM. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!

We’re sorry to hear about your experience. Please send us a direct message with your order & Contact details so we can look into the issue and resolve this as quickly as possible. Alternatively, you can contact us directly at our helpline numbers: +91 9356658436 or +91 7527013265, available Monday to Saturday, 10:00 am to 6:00 pm. You may also email us at customercare@nureca.com for further assistance. We look forward to resolving the matter for you.

@drtrustisin If the product is not usefull to individual. kindly take the product back and return the money. The only competition i see here is how to get more and more money from useless product

@sharmaleena Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

@drtrustisin same messages repeated with a mesaages of denial of machine being faulty thinking i am some illiterate Indian who sont understand even the heating measurements. Compelled to go to physiotherapist and having the heat treatment from there. Suing you for your apathy

@purushoth1987 Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

Daily pickup promises, daily cancellations, complaint closed without fixing anything. Is this responsible after-sales service in #India? #ConsumerRights @drtrustisin

@drtrustisin @instamart_it @jagograhakjago 30+ days of complaints, zero resolution. Bought a #DrTrust steamer for my pregnant wife within 10 days it started causing electrical trips (serious safety risk).

@ABHIROCK33 Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!

@drtrustisin I did not receive my refund. I will take legal action if the amount is not credited within 2 days

Bought a Dr Trust USA Zurich Air Purifier 908 and it arrived faulty — nonstop beeping and won’t turn on. No reply from customer support. Terrible experience so far. Need this fixed ASAP. Tags: @DrTrustUSA @Flipkart @FlipkartSupport @drtrustisin

@reachglady Hi, we’re extremely sorry for your experience. That’s not the level of service we strive for. Please share your contact no in DM. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!

@flipkartsupport @Flipkart @drtrustisin first of all explain why a used product was sent without all its parts and without proper repackaging?

@MohdAsi20542291 Hi, thank you for sharing your details. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!

@drtrustisin 9911711701

@drtrustisin 9 week ho gaye h abhi tak kuch bhi nhi hua bar bar call karne par bhi koi samadhan nhi hota Itni bady company h service 3rd quality ho rahi h 2 mahine s jada time hogaya abhi tak thek nhi hua