@reachglady Hi, our team is working diligently to resolve your issue. We request you to wait for the response from our team side. We thank you for your patience. Have a great day!
@Flipkart@flipkartsupport You'll nevr send a used product without having all the parts and repackaging it if you've a strong work ethic. Such a waste of custmr service, with trained agents tricking users by pretending they can't hear what they're saying and making us disconnect
@reachglady Hi, we’re extremely sorry for your experience. That’s not the level of service we strive for. Please share your contact no in DM. A member of our team will contact you shortly to assist you. We appreciate your patience. Have a great day!
@flipkartsupport@Flipkart I wanted to make the public aware of how awful and subpar Flipkart's service is. Explain why a used product was sent without all its parts and without proper repackaging?
CC: @drtrustisin
I apologize for the inconvenience. We acknowledge that you're seeking an update on the query you raised. Please be assured that you'll hear from us. Appreciate your understanding. Please do not share your order details on this social platform as they are visible to all. Kindly delete the details to ensure your details are secure
@reachglady Timely refund is our priority and I'm sorry it's taken so long. You have our assurance that we are looking into your concern we'll get in touch with you via a call or email. Appreciate your patience. twitter.com/messages/compo…
@flipkartsupport@Flipkart Since I've been talking with such a worthless crew for about ten days, I know you are aware of it.
I just don't need updates; I want a refund!
CC: @drtrustisin
@reachglady We are aware of your previous communication regarding the matter, and our team is actively working on it. We will reach out to you shortly with an update regarding your query.
@reachglady I am sorry to hear that your return experience hasn't been smooth. We want to sort this out for you. Our team will get in touch via call or email with you to address your concern. Appreciate your patience. (1/2)
@reachglady We are concerned as we see that you've shared order details, such as order ID on a social platform and the details can be misused. To ensure your privacy, please delete these details from the social platform. (2/2) twitter.com/messages/compo…
@flipkartsupport@Flipkart Are you now proposing that I start a private chat with your dump service team on social media, despite the fact that I'm already fed up with them on your app?
Sorry for the experience. Our team is dedicated to supporting you. Could you please let us know the exact issue with the product and we assure you that we'll sort this out for you. We are looking forward to your response. Please do not share your order related details on this social platform as they are visible to all. Kindly delete the details to ensure they are secure and reach out to us via private chat by clicking the link below.
@flipkartsupport@Flipkart
I don't care if the order number is made public; please stop deceiving customers by sending used product with missing parts, even without repacking something that a client has returned.
@flipkartsupport Your team is such a WASTE and educated personnel to scam customers by pretending they can't hear anything while talking to us and forcing us to disconnect.
@reachglady We apologize for the inconvenience. Our team is dedicated to supporting you. We kindly ask you to provide more information about your issue along with the concerned order ID you're referring via a private chat so we can investigate and help you accordingly. twitter.com/messages/compo…