Darlene Goodman

@CitImmCanada I'm getting Bad Gateway Error 502 today. I can log in, search, then when I click "check full application status," the next page does not load and then I receive this error:

ONLINE SERVICE HELP: The IRCC Portal online services will be unavailable between 4:00 pm and 6:00 pm EDT. Be sure to clear your browser's cache when the service is restored: ow.ly/bl2m30d8JLf

@CitImmCanada Looks like the site is still down

ONLINE SERVICE HELP: Our online services will be unavailable between 12:00 am and 6:00 am EDT June 3rd. Be sure to clear your browser's cache when the service is restored: ow.ly/bl2m30d8JLf

@CitImmCanada The Employer Portal keeps bouncing me back to the IRCC website welcome page, or giving me this error message:

ONLINE SERVICE HELP: Our online services will be unavailable between 12:00 am and 5:30 am EDT May 7th. Be sure to clear your browser's cache when the service is restored: ow.ly/bl2m30d8JLf

@CitImmCanada There is an issue with the Representatives PR Portal since the update yesterday. PR applications that had been initiated have now been removed. Is there a fix that you are working on?

ONLINE SERVICE HELP: The IRCC Portal online services will be unavailable between 9:00 pm and 11:30 pm EST. Be sure to clear your browser's cache when the service is restored: ow.ly/bl2m30d8JLf

@BioticBoss @CitImmCanada Same

@CitImmCanada Please let me know if the IRCC website is down? I cannot log in with my key and I need to upload a form urgently.

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@CitImmCanada Service outage today?

@CitImmCanada Looks like systems are down again! Any ETA on when they will be back up:

Online services are now available. Thank you for your patience.

Proxy error in the Authorized Paid Representatives Portal today. When will this be fixed? @CitImmCanada

@tommacleay @TTRRMK @CitImmCanada Thank you! I did submit a webform for technical issue, but it does not affect just one in my portal but ALL (which I said in my webform). I provided screenshots for the one but I'm not going to do that for EVERY application in my portal

@dtgoodman @TTRRMK @CitImmCanada Spoke with IRCC telephone agent this morning. She acknowledged that it’s a pervasive issue. Only advice was to submit a technical webform. So maybe I’ll have an update in 5 to 7 workdays. Good luck.

Since July 27th have you been able to complete forms in the PR Rep/PR Portals for PR and PR Card applications and they stay completed (info doesn't delete in Family Info) AND continue to show as "ready to submit" or complete allowing you to submit? @CitImmCanada widespread issue

@CitImmCanada The Representative PR Portal is still not working since Friday. All of the forms show "in progress" (even though client already signed the IMM 5669). The forms will not stay on "ready to submit". They revert back to "in progress", so nothing can be submitted. Please fix ASAP

Starting July 31, 2023 you’ll need to set up multi-factor authentication if you’re: - creating an account using GCKey - using GCKey to sign in to an existing account Multi-factor authentication helps keep your IRCC accounts secure. Each time you use GCKey to access your account, you’ll need to use your multi-factor authentication method to confirm your identity. This mandatory step helps protect your personal information by preventing unauthorized access to your account. Have questions about the process? Find answers about multi-factor authentication for GCKey: canada.ca/en/immigration…

@BujarMagida @CitImmCanada It wasn't working yesterday either

@CitImmCanada It's been down all morning. Any update?

ONLINE SERVICE HELP: Some online services will be unavailable between 9:00 pm and 11:00 pm EST June 1st.

@DeenaGiri20 @CitImmCanada It wasn't working yesterday either:

@CitImmCanada Is your server down? We’ve been trying to login for two hours.

@5t5R6uUeaDZLp4w @CitImmCanada Same!

@CitImmCanada Good morning. I can not apply on my application online. Any problem with website?

@zhan_inkar @CitImmCanada Same!

@cute_7amanee @CitImmCanada Same!

@CitImmCanada I having problem signing in my GCKEY since 2 days. Received some mails from you but unable to open the application status. Pls solve the issue soon.

@sasamsamsamsam @CitImmCanada Same. Couldn't log in yesterday, either

@CitImmCanada Can’t login with GCKey

@CitImmCanada Portals still aren't working today:

@CitImmCanada Looks like your server is down. Is there any ETA of when it will be back up?

@CitImmCanada The Authorized Representative Portal hangs after answering the security question. Yes, I've done all the usual clear cache, restart, etc.