Duff Anderson

New RCM, SIOR Report: U.S. #industrial investment strong. Investors shifting strategies, focusing on land constrained market, core markets and #ecommerce activity to offset headwinds. #SIORFWC19 rcm1.com/industrial-inv…

Companies that focus on their fear of negative customer reviews or feedback will be unable to risk the innovations required to disrupt their market. TonyBodoh.com #marketing #sales

Amazing @Google #AI Speaks Another Language In Your Voice j.mp/2LQBJOh #Translation

Empathy is not to be left on the front lines. It must permeate every department in the company because every employee needs to understand how the customer feels. TonyBodoh.com #marketing #sales

Hot off the Press! bit.ly/18GHhv5 Ignite Your Biz Online #GHContent #socialmedia

iBuyers are predicted to account for 60% of home sales by 2025. Learn why data quality is crucial to successful iBuyers: ow.ly/N2Vd50tIPte

We have the ability to integrate and innovate our solutions together – that’s a real advantage for you, our customers in meeting your multi-cloud demands. twitter.com/DellEMCcloud/s…

[Whitepaper] The API economy is creating massive new revenue streams and transforming business models. Read how. cards.twitter.com/cards/po5fo8/5…

Tomorrow (Friday) at 11 a.m. Eastern, check out the #CXTweetchat from @SAP_CX. We'll be talking about the intersection of data security, customer feedback, and customer experience. Follow the #CXTweetchat hashtag and join the conversation. #CX #FedRAMP #CustServ

Integration with enterprise systems is vital to help #IVAs use the right data to seamlessly manage context across all customer journeys #InteractionsAnalystSummit #cx #custserv #customerjourney

MIT CSAIL’s machine learning algorithm helps predict patterns in large data streams venturebeat.com/2019/03/31/mit… #MachineLearning #BigData #DataScience #DeepLearning #Statistics #AI #ArtificialIngelligence #FinTech #IoT #BigDataAnalytics #Analytics

Hot off the Press! bit.ly/18GHhv5 Ignite Your Biz Online #GHContent #write #brand

What does the future hold for TV station viewership measurement? Our own Catherine Herkovic, SVP and leader of Nielsen's Local Transformation, speaks to @UBCSimonTWBT about viewer info, #data gathering, Nano meters and more on #MediaVillage. nlsn.co/6015Ek4LF

There’s a Bot in the Future of CxM by @twieberneit customerthink.com/theres-a-bot-i… via @CustomerThink

Google reveals AI tricks behind new augmented reality animations venturebeat.com/2019/03/08/goo… via @VentureBeat

Enjoy the latest "What's Next!" Roundup! Covering #CX #Sales #Innovation #CustomerExperience whatsnext.tiffanibova.com/?edition_id=e7…

@Tiffani_Bova @cmswire thanks for the tweet

Executing a customer experience (CX) program has to start at the top. The company at the executive level has to make CX a part of the company’s DNA. #GrowthIQ #CX disq.us/t/2ywu0pl via @duff_anderson @cmswire

Best Practices for Managing Your Customer Service Team by @PlayVoxCX dlvr.it/R0Y9yG