eirCare

@TrishaWotton Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare is not Fridays appointment which is number 4. I have expressly NOT askdd for a cancellation. I will bereturning to Shetland the week after next. I have incurred extra mobile data expenses and loss of time waiting for engineers not coming

@rayzer1981 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare i topped up by 20 euros just now and when I checked it after it said I only had 18.10. took a screenshot to show you, it's happened before too.

@TaraFitzgibbon6 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare 10 agents now I cannot get even a person in management to sort this. How bloody hard is it? I don’t want to know about jobs logged or internal crap sort it fix it do not keep leaving me in limbo

@dorganc Hi We have responded to your DM and we will help you out here. Thank you for your patience. - The eir team

@AsylumJayne Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@shannonnn1998 Hi We have responded to your DM and we will help you out here. Thank you for your patience. - The eir team

@eircare can. Someone respond to my DM please

@DiarmuidBMS Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare Hi Folks, how do I see what address you have for me on file. I ordered a replacement sim but was sent to my old address. Trying to understand how it could be sent there when I’ve only ever been contracted with eir under my current address.

@destroy_grace Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare hi, can you help me to reactivate my mobile number?

@okhterov Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare cannot add new card to Top Up my phone

@NkdNomad Hi We have responded to your DM and we will help you out here. Thank you for your patience. - The eir team

@eircare can you please respond to my messages it's urgent and I need help, I need to speak with a human at Eir please, I need my phone number for all of my banking apps and more

@NkdNomad Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare Hi I've sent you a DM because the messaging service on the website won't let me ask my question and I'm unable to call the number as I'm not in the Country

@richiekav Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare is your modem access site down?

@Siobhan1601 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare Hi, I filled in a form to return my equipment and was expecting a label for DPD. I haven't received any labels, just an email saying "Someone will collect the parcel" with my partial address, name and number. How am I supposed to prepare the box for return with no label?

@nickob62 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@DermotFitz25717 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare Whats going on Eir? Taking money then denying it, promising to resolve the issue in 10 days May 14th Today I get a pay today or we'll cut you off How thick do you think you're customers are. Bill €70 You took €170 Who will pay for our time on hold #cowboys #neveragain

@Jackymaguire Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare Hi Eir I landed in Turkey on Saturday night I switched on my phone and notifications started to come in ,my data roaming was on and quickly switched it off I got a text from a Telecom company saying I owed 60€ for data roaming For a minutes worth this can’t be right ?

@m32925132 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare any chance you can restore my 5g so i can charge my car

@Jenny2057125151 Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare I want to change my prepay plan, how do I get the codes?

@Tattood_Dub Hi Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare im having issues with my number but im on hold the last 20 mins with customer care

@tpb1213 Hi There, Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare I cannot topup using the app or logging in online. The link is not working. I have cleared the cache and still nothing. I have tried chat and calls and keep getting the run around...