@elly_scanlon@rosethorogood@O2AcademyBrix@softplayband@BarryCantSwim@O2AcademyBrix box office have just admitted on the phone that it is an ‘active investigation’ and that there are multiple people who have lost their tickets and that they’re looking into it and hoping it will be resolved by today or tomorrow! Just pray it does 🥲
@O2AcademyBrix@softplayband@BarryCantSwim Can you please look into why transferring tickets on your app means they vanish from existence?? The event is in two days and now me nor my friends can access their tickets after trying to transfer their tickets to them
@TicketmasterCS I bought a ticket on Twickets for Soft Play on 31/10/24 & the ticket has been transferred and accepted by myself from the seller however the ticket is not showing in my ticketmaster account - please can someone help!!
@elly_scanlon@TicketmasterCS No! It’s absolutely ridiculous. My sister has had one ticket ‘void’ my transferred ticket has gone missing and so has the sellers 4 tickets now! It’s all since everything changed to ticketmaster (from gigs & tours) that ours has gone wrong. Please let me know if they sort for u!
@TicketmasterCS
Hi I am trying to access my ticket that I bought on resale. I have accepted the ticket transfer and it says this has been successful. However the ticket is not showing in my app.
Please can you help as the event is on Thursday!
If you've got questions about what the course looks like, where you need to go to collect your packs, where the big screen is, or where the beer tent is - look no further.
Your event guide is full of information to ensure you're ready for the big day 👉 brnw.ch/21wJS7Q