@AvantiWestCoast I just booked train tickets, I’ve been charged according to my banking app but your website says there is a problem and I have no confirmation email to say I’ve got my tickets and it’s all gone through. Can you help?
@AlejoRM380@FlightEmergency@Avianca Yeah would make sense. We’ve finally landed over 16 hours after we were scheduled to reach London. Gatwick is very empty right now I have to say
@emld01@FlightEmergency@Avianca London area airports are very congested and it isn't easy to have a landing slot assigned on such short notice... reason I'm guessing the charter relief flight is not going to Heathrow but to Gatwick
@FlightEmergency@Avianca The flight was nerve wrenching but the airport experience has been truly awful, like nothing I’ve ever seen, everyone is just desperate to get to London and out of this room
@FlightEmergency@Avianca Thank you this is good to know! @Avianca if your staff could please share this information with the other 243 passengers impacted - everyone is eager to know what happened today