Engage

@ranar_sekh Hi Ranar, thank you for your interest in Engage. Please visit the following link:- amazon.in/Engage-Vial-PO… to purchase Engage Eau De Parfum Yang. Also, you can reach us at consumer.care@itc.in or by calling on our toll free number 18001032426 for further assistance.

Please help me by providing a link to buy your product. engageshop.in/collections/sh…

@AdvJayash Hi Jayash, we regret the inconvenience caused. We request you to share your contact details on consumer.care@itc.in or by calling on our toll free number 18001032426 to assist you further.

@real_nvn Hi, thank you for writing back to us. As informed earlier, we request you to share your details on engage.support@analemma.co.in or by calling on our toll free number 011-41169590 for further assistance.

@EngageByITC I called on the toll free number but got no positive response.

Highly unprofessional and depressing buying experience with @EngageByITC & @ITCCorpCom . I placed an order of perfumes on 30th July and it is still not delivered. Tried to reach out at the customer care but all in vain. Poor service from ITC, won’t buy again.

@Rohan86027313 Hi Rohan, thank you for reaching out to us. You can track your order by visiting the link here: engageshop.in/account-track. Kindly revert if you need any further assistance.

@EngageByITC I've ordered a perfume set and but even after 2 days I'm not able to track the delivery status. While calling to customer care, it gives message that all our executives are busy and call gets disconnected. It seems like ordering through website is a mistake.

@vinodvermaggn Hi Vinod, we regret the inconvenience caused. We request you to share your details on engage.support@analemma.co.in or by calling on our toll-free number 011-41169590 for further assistance.

@EngageByITC Its been more than a week, i am still waiting, it is not moving

Introducing Engage's exquisite Yin & Yang perfumes, designed to capture the essence of natural chemistry and ignite a thrilling romance for both him and her. Visit Engage's website to claim your very own scents of enchantment! #EngagePerfumeSpray #EngageByITC

@vinodvermaggn Hi Vinod, thank you for reaching out. You can track your order by visiting the link here: engageshop.in/account-track. Kindly revert if you need any further assistance.

@EngageByITC Where is my order 3381863

@imessvee Hi Shubhank, we regret the inconvenience caused. We request you to share your details on engage.support@analemma.co.in or by calling on our toll-free number 011-41169590 for further assistance.

Compel to write it here. But after writing mails to @EngageByITC for just a refund issue which was being hold from 10 days Having bought engage perfume gift set on rakhi for my sister and she received all bottles in a broken state, no support, no refund. Wake up!! @ITCCorpCom

@shubhamthapa5 Hi Shubham, apologies for the inconvenience. We request you to share your contact details on consumer.care@itc.in or by calling on our toll free number 18001032426 for further assistance.

Perfume set from @EngageByITC seems too pathetic packaging is not luxury return it ASAP .very disspointed customer support

@SUDARSHANK31965 Hi Sudarshan, we regret the inconvenience caused. We request you to share your details on engage.support@analemma.co.in for further assistance.

@EngageByITC @EngageByITC phone number is always busy no one pick the call

I ordered perfume from @EngageByITC on August 2 I received product on 7 August I paid 759 rs for 2 perfume but I got only one perfume in parcel now I am unable to return the product also this is not right

@Vishwaraj08 @ekartlogistics Hi Vishwaraj, we regret the inconvenience caused. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for further assistance.

@EngageByITC Wrote 3 + mails regarding the same, many calls but there is no significant addressing of issue from both @EngageByITC and @ekartlogistics, why is it that hard to reach your customer service???

Ordered perfumes from @EngageByITC it’s been 2 weeks + not received any order, @ekartlogistics has’nt updated any status, tracking id is frozen. Is this what we get in the name of service with the name of luxury perfumes brand #engagebyitc #ITC #CustomerServiceFail

@manghwani_manoj Hi Monaj, we regret the inconvenience caused. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for further assistance.

@EngageByITC I am your old customer, using engage rush deo. Recently you changed rush deo packaging and it's content. Packing is good, new engage deo is not good as old engage rush deo. Its does nor smell good like old deo. Kindly bring old deo in Market.

@Netrikkann Hi Netri, we regret the inconvenience caused. We request you to share your details on engage.support@analemma.co.in or by calling our toll-free number 011-41169590 for further assistance.

@Priyankayadava Hi, we regret the inconvenience caused. We request you to share your details on engage.support@analemma.co.in or by calling on our toll free number 011-41169590 for further assistance.

@EngageByITC Order is 2844118 broken product received

@ShamanthHegde13 Hi, we regret the inconvenience caused. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for further assistance.

I am not receiving any updates from @EngageByITC regarding my refund I have contacted every way but there is no response @ITCCorpCom

@IPDutta Hi, we regret the inconvenience caused. We are toiling our way to get this fixed at the earliest. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for assistance.

@EngageByITC What else have you got? It’s been a month now and you have still not been able to resolve a very simple issue. I have sent out multiple emails and calls aren’t responsive. You’re pasting a template here and someone from the email team is doing the same.

@EngageByITC trying to get in touch regarding the refund of a particular order placed on 11 February 2024. Filled up the form, called, and emailed with no luck. Please assist.

@IPDutta Hi, we regret the inconvenience caused. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for further assistance.

@EngageByITC It’s been a month now. Still no communication. Every time I follow up, your “customer care” only has “we are looking into it with high priority” to reply with. No resolutions whatsoever. Pathetic and shameless.

@d_sathish81 Hi, we regret the inconvenience caused. Please get in touch with our consumer care at 011-41169590 or engage.support@analemma.co.in for further assistance.