Eric Santos

Strategy is how we win. How do you reshape complexity to be manageable in your business? That's one of the key things you need for a great strategy: longform.asmartbear.com/great-strategy/

Uma Masterclass de mais de 2 horas de empreendedorismo, tech e SaaS com o @ericnsantos, co-fundador e chairman da @ResDigitais, no próximo episódio do #TalksbyLeo, que estreia 18/7 no YouTube e no Spotify (links na bio). #podcast #talksbyleo #rdstation #saas #marketingdigital

@wilreynolds Wow! I haven't seen them...

@ericnsantos - I think I just found out that my favorite bazilian samba group is from floripa??? twitter.com/grupoeeoficial Have you seen them??

@ttunguz Congrats and good luck, Tom! Thank you for all the lessons and support.

After more than 14 years at Redpoint, I’m starting a new chapter. I’m filled with optimism for the future.

@Patticus @ProfitWell @paddle Congrats @Patticus! And good luck with the new phase!

Sold @ProfitWell. Joining @Paddle. Bootstrapped to over $200M. Now to IPO. AMA Tuesday 11am PT/2pm ET. Will answer literally anything about the deal, future, etc. Reply if you want in. :)

Excited to unveil a new, long-form article! Please enjoy. The Elephant in the room: The myth of exponential hypergrowth longform.asmartbear.com/docs/exponenti…

We think a lot about those black lines, forgetting that it’s all still in our hands.

Congrats @brianrequarth! Must-read for entrepreneurs in LATAM.

Great piece on remote work: notboring.substack.com/p/were-never-g… (tks @alessioalionco for the rec)

What did it take to IPO as a SaaS company in 2020?‍ meritechcapital.com/blog/2020-revi…

@nrmehta @Vista_Equity Congrats Nick! Happy for you and the team!

So honored to partner with @Vista_Equity to power the next phase of #CustomerSuccess. Huge validation of the impact of the CS community, as well as grit of the Gainsight team and alums. Working on the Unicorn 🦄 rap now…bit.ly/2ViJ1Mv

Increasing the quality of our decisions (through structured memos): link.medium.com/eGBJ5lFoL9 Very good article by @pedroh96

2020 SaaS Survey Results - Covid Edition: forentrepreneurs.com/2020-saas-surv… (via @BostonVC)

How do you scale customer operations and set a CRO up for success at your SaaS startup? @RD_Station's @ericnsantos and Juliana Tubino answer this question on the Scale Stage at #SaaStockLatAm. #SaaS #startups app.hopin.to/events/saastoc…

Join us and and a great lineup of speakers at #SaaStockLatam 2020. (30% off with the coupon below) cc @SaaStock @ResDigitais @RD_Station

State of the Global Startup Economy startupgenome.com/article/state-…

Up da chamada da semana passada para PMEs e Scale-ups participarem da pesquisa. Além de contribuir, quem responder vai ganhar informações diferenciadas para ajudar a tomar decisões neste momento.

I honestly don’t know if any 2 minutes of TV in my life has ever resonated more with me, or validated so much of what I believe in. Amazing...

Record after record in #LatinAmerica #VC and #tech investments!! Check out @lavca_org's report! bit.ly/LAVCA2020

@nrmehta @PickensAllison Congrats @nrmehta and @PickensAllison! Looking forward to reading it and spreading the word here in BR. ;)

Excited to announce my & @PickensAllison's book, The Customer Success Economy! We cover the evolution of #customersuccess, its shift from job function to company-wide priority, and how it can be practiced throughout entire organizations across industries. bit.ly/2yScxAy