FairShake

Honored FairShake has been listed as one of @TIME's 2020 Best Inventions! We are giving everyday people the tools and support to level the playing field with the biggest companies in the world...and get justice. #TIME100 #TIMEBestInventions time.com/collection/bes…

New from FairShake: We've been seeing more companies make it tougher for consumers to seek justice. There's nobody really keeping track of this, so we dug into the issue fairshake.com/news/data-anal…

@nytimes @livia_ar we hear about this issue with companies other than hertz too…

The rental car company Hertz announced on Monday that it would pay about $168 million to settle disputes with hundreds of customers who claim they were falsely accused of vehicle theft. nyti.ms/3Y0yYL5

@dmauricejackson 🤯

FTC to issue $102 million in refunds to consumers duped by fake government websites buff.ly/3v7W8Sl

😤

NEWS: After working on my bill to #EndForcedArbitration for FIVE years, today is the day @POTUS Biden signs it into law! 
Called the most significant employment law reform this century, this bill expands sexual assault survivors' right to sue their abuser in court.

If we’re telling so many consumers that arbitration is their option for justice, we need to treat it like a real justice system and ensure due process protections

Of an estimated 80+ million potential consumer claims, fewer than 20k are actually pursued through arbitration. It really is a shadow justice system nobody knows about. fairshake.com/news/data-anal…

@Popehat Can we help?

@AlisonFranck Hi Alison. Sorry to hear you had an unsatisfying experience. I’ve refunded your FairShake fee—it can take 5-10 days to go through. Our platform always shows you what you’re agreeing to before you sign. If you have feedback on how to make it more clear, our team would like to know

@KFAM_JT3VII11 Hi - sorry to hear it. If you have an active claim you can log in at app.FairShake.com and make updates to your claim description

@Clayton34900394 Hi Clayton. Thanks for your interest. Unfortunately we see this happen occasionally & our team is still trying to get to the bottom. Please try submitting your claim from another device for now. (It shouldn’t impact your ability to access it later—we use different tech for that)

Closing your phone account with a positive balance? The big 3 phone companies all provide ways to put that money back in your pocket. fairshake.com/phone-company-…

What are you paying for cell phone service? Here's what you need to know about cell phone service pricing and options. fairshake.com/us-cellular/ph…

Getting a refund isn't always easy. Here's everything you need to know about getting your refund and what to do if your request is denied. fairshake.com/travelocity/re…

5G is being pushed big time by the largest phone companies in the US. Here's what you need to know about 5G speeds and quality. fairshake.com/net10/slow-5g/

@GODSHOTINC @TIME Hi. If you log in securely at app.FairShake.com we have live chat support available from 5am to 7pm Pacific time. We can’t provide this support via Twitter

@fairshake @TIME Hello I left you a direct message a while ago and no one has responded

Honored FairShake has been listed as one of @TIME's 2020 Best Inventions! We are giving everyday people the tools and support to level the playing field with the biggest companies in the world...and get justice. #TIME100 #TIMEBestInventions time.com/collection/bes…

If you're struggling to afford basic telecom services like phone and internet, you may qualify for assistance programs. Learn more. fairshake.com/lifeline-progr…

More than 20 million U.S. households had unresolved complaints against their ISPs last year. Despite wanting justice, many didn't pursue. fairshake.com/news/survey-am…

As a general rule, don’t use companies that sue individuals over bad reviews